Tom Matthews | Page 15

Never thought I would be recommending a car dealership. My wife and I just leased a 2018 Subaru Outback this morning. The dealership was the best experience we've ever encountered. No pushing or manipulati My wife and I just leased a 2018 Subaru Outback this morning. The dealership was the best experience we've ever encountered. No pushing or manipulating, the agent and finance department bent over backwards to work their best deal to the parameters we requested. Never thought I'd ever recommend a car dealership to anyone, ever, but Ganley Westside Imports in North Olmstead definitely earned and deserves the honors: Tom Matthews, the Subaru Sales Consultant who was constantly moving, on the ball the entire time. He was friendly and easy going, and made all the gears move. He's exactly who you always hope you'll get when you shop for a car, but never seem to. We tripped and fell into the perfect sales person, just walking in to the dealership 15 minutes before closing on a Thursday night... crazy good luck. Carlos Matos, the Subaru Sales Manager who worked the bank(s) to get us the deal we wanted. Bob Zeleny, the Subaru Business Manager who finalized the deal quickly and painlessly once all the heavy grunt work was done. We did NOT want to shop for a car, but were forced to due to circumstances, and were on our guard, expecting very little. We are grateful for the conversion, and have already recommended Tom and GWI to all our friends on social media - we hope it successfully sends business your way. Either way, consider us permanent customers. More

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Good Experience Overall good experience at Ganley Subaur, I feel I was treated fairly and got a good deal. I will recommend this dealership to my friends. Overall good experience at Ganley Subaur, I feel I was treated fairly and got a good deal. I will recommend this dealership to my friends. More

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New Hyundai Tucson Good deal on a nice vehicle. Treated very well. No nonsense. Told Mike and Tom what I wanted to do and they helped make it happen. Good deal on a nice vehicle. Treated very well. No nonsense. Told Mike and Tom what I wanted to do and they helped make it happen. More

by nrgregcam Verified Customer Verified Customer

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Excellent Service This dealership has a warm and friendly atmosphere. Tom Matthews was knowledgeable and very helpful in our car buying experience. I will definitely This dealership has a warm and friendly atmosphere. Tom Matthews was knowledgeable and very helpful in our car buying experience. I will definitely recommend him to my friends. More

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Great people, great service. A knowledgeable and helpful staff who are always willing to assist whenever possible. Friendly atmosphere all around. Great doughnuts. What else do A knowledgeable and helpful staff who are always willing to assist whenever possible. Friendly atmosphere all around. Great doughnuts. What else does a person need......:-) More

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car My car was great but had a stain on the back seat so they offered me to come back and they would fix it right away for me My car was great but had a stain on the back seat so they offered me to come back and they would fix it right away for me More

by sec90 Verified Customer Verified Customer

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good place to go Everything is great, a little big longer that it usually takes. But it is a busy day anyway. My guy is really nice and helpful. Everything is great, a little big longer that it usually takes. But it is a busy day anyway. My guy is really nice and helpful. More

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great I stop by the dealer to just check out the cars. Tom the salesmen help us look at the cars and informed us on all extras the car had. we went home an I stop by the dealer to just check out the cars. Tom the salesmen help us look at the cars and informed us on all extras the car had. we went home and talk about it and came back the next day to buy a outback. More

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Excellent experience Very easy buying process. Everything explained throughout the whole process. Professional staff. Efficient. I will definitely come back for future pur Very easy buying process. Everything explained throughout the whole process. Professional staff. Efficient. I will definitely come back for future purchases and also recommend this dealership to friends and family. More

by bkamis88 Verified Customer Verified Customer

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coutesy, patience and teamwork The manager, Bob, salesperson, Tom, and financial guru Bob, each helped greatly in guiding me through a difficult decision. I had filled out paperwor The manager, Bob, salesperson, Tom, and financial guru Bob, each helped greatly in guiding me through a difficult decision. I had filled out paperwork to purchase a particular model, and realized that I needed to test drive a different model before I drove the original purchase home. Tom was prepared to help - and I chose another model of Subaru. Bob, the finance expert helped facilitate my choice as to whether to lease or own (with financing) the vehicle of choice and could not have been kinder as I changed my mind more than once throughout the process. Manager Bob Lisy knew that I was very anxious about the entire experience, and was instrumental in directing me to the right folks. I am looking forward to future visits for service, etc. More

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