Tom Matthews | Page 17

Thanks Tommy!!! Tom Matthews was just fine and professionally took care of me, being very late he was there to finalize all paperwork. He explained everything as assu Tom Matthews was just fine and professionally took care of me, being very late he was there to finalize all paperwork. He explained everything as assured me it was the right decision. Trey was professionally and handled all paperwork accordingly. More

by MARIKASV Verified Customer Verified Customer

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Service to customer satisfaction. The service was quite satisfactory and the staff involved were courteous. The service staff explained well and also abrought out to my notice another The service was quite satisfactory and the staff involved were courteous. The service staff explained well and also abrought out to my notice another service requirement tht was also completed after taking the approval. It saved my time. More

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Standard oil change and check brakes.. Keith was very on top of his game on Tuesday. I had a standard oil change done to my car and asked Keith if he could look at my brakes as well. He sa Keith was very on top of his game on Tuesday. I had a standard oil change done to my car and asked Keith if he could look at my brakes as well. He said absolutely!!!! About 3 hrs latter Keith called me and said that I could use fron brakes pads and they would turn the back brakes and lube them up for us . But since I was short on money Keith worked it out for me and I didn't need the back breaks right now More

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Sales Excellent customer service !!! Salesman was superb! What an exceptional experience ;) salesman did not pressure me & I truly appreciate that. The enti Excellent customer service !!! Salesman was superb! What an exceptional experience ;) salesman did not pressure me & I truly appreciate that. The entire process was painless and felt like Tom cared about me & my experience. More

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Great experience We were waited on quickly, taken care of throughout the process and purchased the car of my dreams. Tom was friendly and helpful throughout the sale We were waited on quickly, taken care of throughout the process and purchased the car of my dreams. Tom was friendly and helpful throughout the sale. More

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First time maintenance Called to schedule appt. for 8 month checkup was told didn't need an appt. for that and also didn't need oil change. Just come in during service hours Called to schedule appt. for 8 month checkup was told didn't need an appt. for that and also didn't need oil change. Just come in during service hours. Had only 4000 miles on car. Came in a few days later. Was told by service I needed an oil change. That was fine. Told him I had a warranty! I didn't have a coupon. Don't remember ever getting a coupon book. He told me how much it was going to cost! I said fine but not understanding! So I went out in showroom and asked Tom Mathews if he could find out what kind of warranty I had purchased. He did and my warranty cover everything! No charge for oil change! Why couldn't the service dept. find that out! They were willing to charge me $$! I really think for the service dept when they type in your name all info should show up! Including I had warranty! Thanks to Tom Mathews for turning me on to my car last year! And for helping me out with the warranty issue. I really love my car! Best car I've owned! More

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Reasonable experience. Met my expectations Buying a car was a straight forward experience. I came with reasonable expectations and salesman was friendly and met me half way. I knew how much I c Buying a car was a straight forward experience. I came with reasonable expectations and salesman was friendly and met me half way. I knew how much I could push and was pleased to have a decent partner. At the end, we were all pleased. More

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Tom Matthews was very approachable and easy to talk with about my Forester. He took the time to show me many various options in the vehicle. about my Forester. He took the time to show me many various options in the vehicle. More

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Tom was very helpful and made us feel very comfortable. He spent a lot of time with us making sure we were totally satisfied with our car choice. I would highly recommend him to anyone buying a car at Ga He spent a lot of time with us making sure we were totally satisfied with our car choice. I would highly recommend him to anyone buying a car at Ganley. More

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Tom Matthews made our car buying experience enjoyable. His car knowledge, great personality, and negotiating skills all contributed to the success of our purchase. Tom's expertise in the car business an His car knowledge, great personality, and negotiating skills all contributed to the success of our purchase. Tom's expertise in the car business and positive attitude are the reason we sealed the deal with Ganley Subaru. More

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