Tom Matthews
Tom Matthews at Ken Ganley Westside Imports

Tom Matthews | Page 7

Subaru Love Encore

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.9
172 Reviews
4.9

172 Reviews

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172 Reviews of Tom Matthews

July 21, 2021

Dealership Rating
Employee Rating

We received fantastic personalized service from Tom Matthews and have purchased or leased four vehicles from him. He helps us get what we want for a fair price. More

by Ron zajac
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein, Aunna Regas

Nov 16, 2022

Ken Ganley Westside Imports responded

Thank you for your review.

July 13, 2021

Dealership Rating
Employee Rating

Very positive experience. Tom really made us feel good about our decision to choose both your dealership and the car. We couldn’t be happier with everything. More

by ANDYCARLSON2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown , Igor Zaiats

Jul 13, 2021

Ken Ganley Westside Imports responded

Andy, Thank you for taking the time to write about your experience with Tom! We are so glad to hear that he was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Subaru

June 30, 2021

Dealership Rating
Employee Rating

Best service I ever received. Met all our needs.Great’n More

by NADINE.BALOUN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Imbrogno , Asif Kassam

Jul 05, 2021

Ken Ganley Westside Imports responded

Nadine, Thank you for this excellent rating! We are pleased your experience was 5 star worthy! -Ganley Westside Imports

June 25, 2021

Dealership Rating
Employee Rating

We returned to Ganley Westside Imports to lease another vehicle because of the outstanding sales service provided by Tom Matthews. He is kind, patient and trustworthy. Those qualities were critical to us More

by Rick D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Joshua Vanderhoof

Jun 25, 2021

Ken Ganley Westside Imports responded

Rick, Thank you for choosing Ganley Westside Imports as the location to lease your new Subaru. We appreciate the opportunity to assist you during your car shopping experience and are pleased that Tom made your visit a pleasant one. Thank you, as well, for your detailed review. We look forward to working with you again during a future visit. -Ganley Westside Subaru

June 08, 2021

Dealership Rating
Employee Rating

We recently obtained our sixth Subaru from Ganley Westside Imports, The transaction was quick and easy, with no high pressure sales tactics. Our first Subaru was a 2009 Forester and the positive ex More

by Photoguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown , Ray Korfhage, Igor Zaiats

Jun 09, 2021

Ken Ganley Westside Imports responded

Thank you so much for taking the time to leave this review of Ganley Westside Imports. We appreciate your loyalty and look forward to continuing to provide you with 5 star experiences. -Ganley Westside Subaru

April 26, 2021

Dealership Rating
Employee Rating

Very attentive staff and accommodating in all ways. Clean showroom. Easy parking. Service wait area was fully equipped for keeping in touch while waiting via internet. More

by LJONES5858
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown , Sandi Kuzma

Apr 30, 2021

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Imports

April 11, 2021

Dealership Rating
Employee Rating

We love working with Tom Mathews this is our second time leasing a Subaru from Ganley Westside Imports. We couldn't be happier! Tom knew what we wanted, found the vehicle and took care of us every step of t More

by PATTYASTERNAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Igor Zaiats

Apr 15, 2021

Ken Ganley Westside Imports responded

We are so pleased that your car buying experience was top notch from start to finish! We are glad that Tom provided the level of service that you were looking for. We hope you enjoy your new car and come back to see us for service.

April 08, 2021

Dealership Rating
Employee Rating

Ejoyed working with individuals at Ganley. Tom, Sarah and Robert were instrumental in the buying process of our vehicle and made our car purchase experience enjoyable. More

by ROBERTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown , Sarah Klein

Apr 08, 2021

Ken Ganley Westside Imports responded

Robert, Thank you for your review of our staff and your 5 star car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Subaru

April 08, 2021

Dealership Rating
Employee Rating

salesman was very good to work with ,service department very kind and helpful in all areas. This is the 3rd auto I have bought at this dealership. More

by SFINNEYHIG
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown , Igor Zaiats

Apr 08, 2021

Ken Ganley Westside Imports responded

Thank you for rating your experience with us at Ganley Westside Imports. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! -Ganley Westside Imports

April 03, 2021

Dealership Rating
Employee Rating

The salesman we had Tom Matthews was helpful and friendly in all the important ways. He mad the complex process very easy. Igor was great. More

by JMISTUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Igor Zaiats

Apr 05, 2021

Ken Ganley Westside Imports responded

Thank you for purchasing a new Subaru from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Tom and Igor was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Subaru

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