Tom Matthews
Tom Matthews at Ken Ganley Westside Imports

Tom Matthews | Page 9

Subaru Love Encore

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.9
172 Reviews
4.9

172 Reviews

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172 Reviews of Tom Matthews

December 31, 2020

Dealership Rating
Employee Rating

We LOVED our salesman, Tom. He was amazing! When we arrived to pick up the car, he had every single thing ready and completely organized! So grateful for that! He made the entire process seamless and w More

by SUSIELEE53
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Sarah Klein

Jan 04, 2021

Ken Ganley Westside Imports responded

Susie, We are so happy to hear that you received 5 star treatment by Tom! We hope you love your new vehicle. If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about Tom. -Ganley Westside Subaru

December 08, 2020

Dealership Rating
Employee Rating

Had a very smooth experience leasing a new car. Third time I’ve leased from Tom Mathews. I appreciate the speed and efficiency working with Ganley. More

by THERESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Terry Maxson

Dec 08, 2020

Ken Ganley Westside Imports responded

Theresa, We are happy to hear you were so pleased with your leasing experience here with us at Ganley Westside Imports and that you have been treated so well. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Subaru

November 21, 2020

Dealership Rating
Employee Rating

I don't care to leave any kind of review at this time. I don't care to leave any review at this time. Thanks More

by BEATLES.1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Amolsch, Sarah Klein

Nov 24, 2020

Ken Ganley Westside Imports responded

Your five stars mean a lot to us! Thanks for taking the time to leave your rating! -Ganley Westside Imports

November 21, 2020

Dealership Rating
Employee Rating

The staff was very very friendly. The west side Subaru dealership was very clean. The west side dealership had good coffee available to customers. Tom was awesome...told good stories! More

by AZNY2151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Sarah Klein

Nov 16, 2022

Ken Ganley Westside Imports responded

Thank you for your review.

October 28, 2020

Dealership Rating
Employee Rating

We were very happy with our shopping experience at Ganley. Tom Matthews is easy to work with, and this was the second time we've work with Tom. More

by VWERT
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam

Nov 02, 2020

Ken Ganley Westside Imports responded

Thank you for purchasing a new Subaru from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Tom was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Subaru

October 27, 2020

Dealership Rating
Employee Rating

Tom Matthews was very helpful and knowledgeable about the models that I was interested in. Really like the feel of my Legacy ride which is much like my smaller cars in years past. Good choice. More

by SWEETEMMA100
Recommend Dealer
Yes

Other Employees Tagged: Kevin Amolsch, Sarah Klein

Oct 27, 2020

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Subaru

October 22, 2020

Dealership Rating
Employee Rating

I was happy with my sales rep Tom and Sarah in financing, but I was disheartened by the meager attempt to fix a problem I noted upon inspection of my vehicle. I gave Ganley my car for an entire day(7:30am-5: More

by MJEVCAK0
Recommend Dealer
No

Other Employees Tagged: Asif Kassam, Sarah Klein

Nov 07, 2020

Ken Ganley Westside Imports responded

We are sorry that we did not address your issue to your satisfaction. Our Subaru Sales Manager Asif reached out to you to address your concerns.

October 20, 2020

Dealership Rating
Employee Rating

Tom gave me the info I needed with no pressure at all, and then searched for the car I wanted and arranged to have it delivered from a dealership out of state. More

by MWEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Imbrogno , Asif Kassam

Oct 22, 2020

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Subaru

October 14, 2020

Dealership Rating
Employee Rating

I am a repeat customer. My salesman was very helpful and knowledgeable and delivered the car with extreme efficiency and thoroughness. I would certainly recommend him and the dealership to any car buyer. More

by KCLYDE24
Recommend Dealer
Yes

Other Employees Tagged: Michael Imbrogno , Kevin Amolsch

Oct 14, 2020

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new vehicle. We appreciate the opportunity to earn your business, and are pleased that your experience was a positive one. Thank you, as well, for taking the time to submit your kind review. Enjoy your new car! -Ganley Westside Imports

October 06, 2020

Dealership Rating
Employee Rating

Tom Matthews is the reason I do business with and at Ganley, North Olmsted. Tom is fair, honest and his work ethic for the customer is excellent. My wife and I have leased and purchased many Subaru’s More

by ATTORNEYEDMULLIN
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kevin Amolsch, Sarah Klein

Oct 07, 2020

Ken Ganley Westside Imports responded

Ed, We are so happy to hear that you received 5 star treatment by Tom! We hope you love your new Subaru Outback. If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about Tom and Sarah! -Ganley Westside Subaru

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