Tom McOmber | Page 8

So many things to say about my experience within the last three months with this dealership. I think at this time we're at a breaking point with the lack of communication and accountability from the dealersh three months with this dealership. I think at this time we're at a breaking point with the lack of communication and accountability from the dealership, my personal recommendation to anyone considering doing a transaction with Lexus of Sarasota would be to stay away and take the time to drive to another location. The initial transaction with the sales person (Tom McOmber) and the quality of the vehicle was for sure fabulous (Love our new RX), unfortunately this satisfaction didn't last long, and a great positive was overshadowed by the lack of accountability from the finance department to the service department (And let me just add the rudeness of the service department). The so called great experience to expect white glove service for the dealership has been nothing to say the least well below expectations and the call back from the finance person as poor, to a brink of negligence as representing an organization. I could go on in details about the issues, but overall as a basic review of this dealership and recommendation would be simply to say - Terrible and find another location. More

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Lexus of Sarasota is an outstanding dealership due to the quality of their staff. The primary people that work on my behalf are terrific! quality of their staff. The primary people that work on my behalf are terrific! More

by TDBAY Verified Customer Verified Customer

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Thomas is an outstanding individual who knows how to treat customers. I would recommend him to anyone looking to purchase a car treat customers. I would recommend him to anyone looking to purchase a car More

by NPBOIS Verified Customer Verified Customer

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Friendly and efficient to work with in sales and service. Great support and very pleasant environment. Great support and very pleasant environment. More

by LMGRUPKA Verified Customer Verified Customer

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Reception with Debbie to the Parts, Service, Finance and Sales have been an icon for great customer service. Makes this dealership a ‘Standout’! Kudos to Debbie, Scott, Zach, Lisa, Kenny and Tom! Sales have been an icon for great customer service. Makes this dealership a ‘Standout’! Kudos to Debbie, Scott, Zach, Lisa, Kenny and Tom! More

by Chip K. Verified Customer Verified Customer

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Jason Peter and Tom McOmber both did great job to helping me. They are Great! me. They are Great! More

by YUA786 Verified Customer Verified Customer

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Excellent sales process and really appreciated the delivery process. Everyone I dealt with was professional and customer oriented. Excited about my new vehicle! delivery process. Everyone I dealt with was professional and customer oriented. Excited about my new vehicle! More

by BGMERKEL Verified Customer Verified Customer

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Tom McOmber was terrific! He was very well informed about the vehicle we purchased and is an asset to the Sarasota Lexus dealership. He was very well informed about the vehicle we purchased and is an asset to the Sarasota Lexus dealership. More

by barbaramengelberg Verified Customer Verified Customer

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It was a great experience with Tom, the deal was fair and the service efficient and fast. the service efficient and fast. More

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Wonderful experience. Tom Mcomber and Kenny Clark are awesome! Love my new Car. Would definitely recommend the dealer Tom Mcomber and Kenny Clark are awesome! Love my new Car. Would definitely recommend the dealer More

by tlsvol Verified Customer Verified Customer

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