Jason Peters

The minute I met Hannah she was very personal and had a great connection with me and my husband and she did not miss one point at all. She is a great sales person. I hope they hire more people like her. Ha great connection with me and my husband and she did not miss one point at all. She is a great sales person. I hope they hire more people like her. Hannah is one in 1 million you should be lucky that you have her on your team. More

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Me and my husband came in a few weeks ago to buy a car for an older family member. Hannah helped us not only acquire a desired car, but she also helped us with other needs including obtaining an extra key for an older family member. Hannah helped us not only acquire a desired car, but she also helped us with other needs including obtaining an extra key and getting the windows tinted. She was very helpful and made it all happen for us! More

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I leased my 2026 Lexus a few weeks ago. I was very specific about the options I wanted and all but one thing was perfect. However. I was very unhappy about the one item being unavailable. H I was very specific about the options I wanted and all but one thing was perfect. However. I was very unhappy about the one item being unavailable. However, the General Manager, manager, Head of service and lead technician worked extremely hard and did resolve the issue. I could not have been more impressed with their dedication to customer service and professionalism! Even the corporate Lexus personnel did not have confidence that we could resolve my issue; Sarasota Lexus continued to work diligently and efficiently and resolved my issue. I was constantly kept informed and assured that if we could not resolve my issues that we would find another solution to ensure that I was satisfied. Unbelievable customer service. More

by DEBBYWREYNOLDS Verified Customer Verified Customer

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Jamie is a top notch salesman and an asset to Lexus of Sarasota. He helped us tremendously and in my opinion deserves recognition. Lexus of Sarasota is a great dealership. Sarasota. He helped us tremendously and in my opinion deserves recognition. Lexus of Sarasota is a great dealership. More

by Susanduncan2004 Verified Customer Verified Customer

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Tom is always great to work with. And always happy with out service person too, And always happy with out service person too, More

by loriaurora Verified Customer Verified Customer

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I found the dealership to be honest, efficient, and willing to answer any of my questions. Would absolutely recommend Scott in sales and Jason in Service. Both superb. willing to answer any of my questions. Would absolutely recommend Scott in sales and Jason in Service. Both superb. More

by NSTARK17 Verified Customer Verified Customer

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Leo was a great salesman made it very simple. And finance guy also great. No pressure sales. The sales manger Randy and Eric helped out also. The whole process was great. Everyone was helpful. And finance guy also great. No pressure sales. The sales manger Randy and Eric helped out also. The whole process was great. Everyone was helpful. More

by 777frescita Verified Customer Verified Customer

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Great employees who answer questions thoroughly, and welcoming atmosphere. Thanks goes, also to all service staff. welcoming atmosphere. Thanks goes, also to all service staff. More

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Ana Lima made my experience incredible and seamless. She was knowledgeable, friendly, and made me feel so comfortable in making this purchase. She was knowledgeable, friendly, and made me feel so comfortable in making this purchase. More

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The service department, especially now that Jason Peters has been promoted, is solid and I believe reliable and trustworthy despite the constraints they have to cope with under Morgan ownership. In contras has been promoted, is solid and I believe reliable and trustworthy despite the constraints they have to cope with under Morgan ownership. In contrast, the sales department continues to be dreadful. It took the finance department to ultimately sort out the mess on a lease buy-out that took far too many hours and 4 visits. Of note, Lexus Financial Services, a division of Toyota Motor Corporation, is atrocious and added insult to injury on this matter. The tension between LFS and the dealers and indeed Lexus itself is evident. LFS now has two formal complaints registered with them, still without a proper follow-up from Cynthia Tenhouse, VP Marketing, as repeatedly requested. Lexus's ad campaign offers, "Experience Awesome". As a career global ad executive, this corporation knows that to fulfill such a promise it must be delivered across all touch points and when it is not, even when its product is terrific, its brand equity will suffer! More

by Tony Jarvis Verified Customer Verified Customer

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