Tom Mooney
Tom Mooney at Karl Knauz BMW
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Tom Mooney

BMW Production Manager

Karl Knauz BMW

407 Skokie Valley Hwy
Lake Bluff, IL 60044

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1 Review of Tom Mooney

October 14, 2023

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I paid $2,800 for issue that they were not able to figure out what was happening and fix. I had acceleration issue in my x328d and they replaced 3 parts that were already working. So I am very dissatisfied. More

by Jeff L.
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No
Oct 16, 2023

Karl Knauz BMW responded

Hi Jeff, thank you for reaching out to us. We're terribly sorry to hear that you had a disappointing experience. Client satisfaction is extremely important to us, so we were concerned to receive your comments. We will look into this situation immediately.