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Tom O'Day

Overview Reviews (1) Inventory (346)

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Tom O'Day

Service Advisor

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

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rated

1 Review

Overview Reviews (1) Inventory (346)

Dealership Experience

4 mos

Industry Experience

36 yrs, 8 mos

Languages Spoken

English

not yet
rated

1 Review

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1 Review of Tom O'Day

May 29, 2026

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Updated Review: Originally I had issues with this dealer because, but after speaking with the service manager Nick and having my remaining issues taken care of by Tom O'Day I can recommend this dealer again because, but after speaking with the service manager Nick and having my remaining issues taken care of by Tom O'Day I can recommend this dealer again. Ideally you wouldn't need to complain to get proper service but the squeaky wheel gets the grease. More

by codysnyder1995

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kyle Snodgrass

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Jun 01, 2026 -

Sunset Ford responded

We apologize for any inconvenience caused by Ford’s recall. Because newer vehicles rely heavily on advanced technology, many recalls involve software updates. As with any computer update, issues can occasionally arise during the process. However, because this is a safety recall, it must be completed to help ensure your safety, which is our top priority. We also value your time and sincerely regret the inconvenience. If you would like to discuss this further, please contact Service Manager Nick Ellison at 314-467-1208.

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