Tom Patanio
Tom Patanio at Pine Belt Subaru

Tom Patanio | Page 2

Service Advisor

Pine Belt Subaru

1021 Route 88
Lakewood, NJ 08701

4.7
173 Reviews
4.7

173 Reviews

Write a Review

Dealership Experience

20 yrs, 7 mos

Industry Experience

20 yrs, 7 mos

173 Reviews of Tom Patanio

September 09, 2026

Dealership Rating
Employee Rating

The mechanic that changed my oil did not put a new mileage sticker I still have the old one at 41,000 miles. I need a new one can you assist? More

by depalmaangela1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rebecca

Sep 10, 2026

Pine Belt Subaru responded

Hello, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (732) 719-1600 when you have a chance. Thank you, and we look forward to hearing from you.

August 25, 2026

Dealership Rating
Employee Rating

Very thorough happy they showed me a video. Tim very professional and. He told meaid really good to 60,000 miles. Gave me possible estimates for next visit ! I’m only at 54,000 More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Pine Belt Subaru responded

Hello Betty, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2026

Dealership Rating
Employee Rating

Clean waiting area, polite and professional service staff. Top notch service! Couldn’t be happier. More

by aplenty60fond
Recommend Dealer
Yes

Other Employees Tagged: Pharnel Louis

July 24, 2026

Dealership Rating
Employee Rating

Abbi restored our faith in the dealership after we had an awful experience in 2024, Very happy with our 2026 purchase experience. More

by Sassmantwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rodriguez , Abigail Abbate

Jul 26, 2026

Pine Belt Subaru responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2026

Dealership Rating
Employee Rating

Excellent, detailed and thorough service and courteous people to deal with. Answered any questions I asked More

by beutelbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Pine Belt Subaru responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 04, 2026

Dealership Rating
Employee Rating

Great service department! And super knowledgeable with my car! Worth the trip to them! Service people very friendly! More

by david.rauscher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2026

Pine Belt Subaru responded

Hi David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2026

Dealership Rating
Employee Rating

Thanks to Tom Patano and the service team who were so courteous, knowledgeable, efficient in diagnosing the problem with our car and completing the work as expediently as they did. We are most appreciati More

by Ginnyb148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

Pine Belt Subaru responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2026

Dealership Rating
Employee Rating

From the minute, I called pulled in the drive-through. The lot attendant was awesome and very attentive. My Service writer Tom kept me informed and was on top of keeping me updated unfortunately, I needed More

by Caitlin
Recommend Dealer
Yes

Other Employees Tagged: Belle , Michael Marquan

Jun 01, 2026

Pine Belt Subaru responded

Hello Caitlin, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2026

Dealership Rating
Employee Rating

The Subaru staff are very courteous and friendly and they did a great job. Thank you. More

by frand7878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Pine Belt Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. Feel free to reach out to us if you need anything. Have a wonderful day.

May 27, 2026

Dealership Rating
Employee Rating

Had some warranty work done. Received a loaner car. The work was completed quickly and perfectly. More

by Jimgraz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Pine Belt Subaru responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

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