my experience today was excellent with MR Fredy Ruiz the
time , sales department and Tom peacock nissan
time , sales department and Tom peacock nissan
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by jeko
Other Employees Tagged:
fredy ruiz
Dec 15, 2022 -
Tom Peacock Nissan responded
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Fredy's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Great & prompt customer service for all your car services
needs & a nice waiting area while you wait
needs & a nice waiting area while you wait
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by Oli_g5
Dec 12, 2022 -
Tom Peacock Nissan responded
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
My experience today was excellent from the time I drove
up till I left dealership
up till I left dealership
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by Sparkle
Service Price Transparency
Dec 06, 2022 -
Tom Peacock Nissan responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
If you need repairs done, I suggest you go elsewhere.
My car was brought in a few days before Halloween (10/31/2022.) It is now 11/29/2022 and my car isn't ready. I'm not sure why they have offices, beca
My car was brought in a few days before Halloween (10/31/2022.) It is now 11/29/2022 and my car isn't ready. I'm not sure why they have offices, because every time you call they're NEVER in them. Nobody ever reached out with updates or anything until I started calling 2nd week of November. ADRIAN in the BODY SHOP is my "adjuster" who eventually told me the car would be ready Friday, 11/18/2022. (Imagine 20 days with not 1 call about your car, A COURTESY CALL should be a requirement.) I call on Friday, Adrian tells me it should be ready the next day. Monday, 11/21/2022 I call again, same thing. Wednesday, 11/23/2022 around 2pm Adrian said he would give me an update before the day is over. I call back at about 4pm and Adrian suddenly has left for the Thanksgiving weekend. CHRISTINA, seemed to go blank when I asked for an HR number or complaint line. CHRISTINA put me on hold for about 2 minutes JUST TO TELL ME THE MANAGERS NAME. I'm not sure how you work somewhere and have no knowledge of your managers name that it took a minute to only find a name. HOWEVER, I got in contact with Edward the "manager" and him and CHRISTINA both accused insurance of sending used parts which is causing the delay. I reach out to insurance for a rental and they were just as shocked as me that the vehicle hasn't been repaired. Someone decided to tell the Insurance company the truth, THEY FORGOT TO ORDER AND REPLACE ONE OTHER PART. So instead of admitting their wrong-doing I've been given the runaround and the blame was placed elsewhere. DO YOURSELF A FAVOR AND GO ELSEWHERE. THE BODY SHOP CUSTOMER SERVICE HERE IS A LIVING xxxx!
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by abmarine2001
Service Price Transparency
Other Employees Tagged:
Adrian, Christina and Edward
Dec 02, 2022 -
Tom Peacock Nissan responded
Thank you for taking the time to share your recent experience at Tom Peacock Nissan. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Cuando busques un vehiculo nuevo ou sado Fredy Ruiz es el
mejor de la cuidad , honestidad y prisionaismo
mejor de la cuidad , honestidad y prisionaismo
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by y1249560
Other Employees Tagged:
fredy ruiz
Nov 30, 2022 -
Tom Peacock Nissan responded
¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Fredy ruiz me ayudo en la compra de mi frontier 2023.
el me dio el mejor degocio de la cuidad.
el me dio el mejor degocio de la cuidad.
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by garumele54317
Other Employees Tagged:
fredy ruiz
Nov 30, 2022 -
Tom Peacock Nissan responded
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Fredy Ruiz is one of the most crzy salesperson at Tom
Peacock nissan is increible , he game great deal
Peacock nissan is increible , he game great deal
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by garumele54317
Other Employees Tagged:
fredy ruiz
Nov 30, 2022 -
Tom Peacock Nissan responded
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
the sales department kept me informed what is next steep
of the sale fredy Ruiz is honest a professional
of the sale fredy Ruiz is honest a professional
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by maruiaromero008
Other Employees Tagged:
fredy ruiz
Nov 30, 2022 -
Tom Peacock Nissan responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Mr fredy ruiz was a great salesperson , i recommend him
somebody looking a car .
honesty and profesiona'
somebody looking a car .
honesty and profesiona'
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by otilar
Other Employees Tagged:
fredy ruiz
Nov 30, 2022 -
Tom Peacock Nissan responded
Tom Peacock Nissan would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
My salesperson fredy ruiz helped me aut quite a bit.
he was extremally honest, thaks Fredy ruiz
he was extremally honest, thaks Fredy ruiz
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by otilar
Other Employees Tagged:
fredy ruiz
Nov 30, 2022 -
Tom Peacock Nissan responded
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
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