Pablo Rivera went over and beyond his job to make sure I
was happy. I left feeling Blessed and comforted and assisted. He gets the highest level of whatever you all have. Pablo turned what could have been a
was happy. I left feeling Blessed and comforted and assisted. He gets the highest level of whatever you all have. Pablo turned what could have been a bad experience into my best yet!!!!!! Go Pablo
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by Martin.janice26
Other Employees Tagged:
Pablo Rivera
Jan 13, 2021 -
Tom Peacock Nissan responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
A very nice customer service and friendly also good
service 👍🏽👏 I love the quality of the service,they make sure ur veichle is in good condition by checking every necessary things that might cause a
service 👍🏽👏 I love the quality of the service,they make sure ur veichle is in good condition by checking every necessary things that might cause a problem on ur vehicles
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by Adetoun
Other Employees Tagged:
Esteban Saldana
Jan 12, 2021 -
Tom Peacock Nissan responded
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Sonia Gordon is a very well knowledgeable service
advisor. Tom Peacock has great customer service,they do their best of making the customer h
appy.
advisor. Tom Peacock has great customer service,they do their best of making the customer h
appy.
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by Mnmitche1953
Other Employees Tagged:
Sonia Gordon
Jan 12, 2021 -
Tom Peacock Nissan responded
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
This was my first time to this dealership and everyone
was so helpful. They picked us up from restaurant when my car was ready! E
was so helpful. They picked us up from restaurant when my car was ready! E
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by Mleubner
Other Employees Tagged:
Natalie Gonzalez
Jan 08, 2021 -
Tom Peacock Nissan responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
2 nd.time I visit this dealer,good service,I like the way
they treat customers,Nathalie Gonzales was very nice,great service good people
they treat customers,Nathalie Gonzales was very nice,great service good people
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by Antoniosegovia1563
Jan 08, 2021 -
Tom Peacock Nissan responded
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Dealership in their workers of very prompt and on time
and very helpful keep the good work up also they're very generous nice and respectful
and very helpful keep the good work up also they're very generous nice and respectful
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by Beulahs1963
Jan 06, 2021 -
Tom Peacock Nissan responded
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
I bought my car there and I am very happy with the
vehicle and the staff are very friendly I would recommend my friends to Tom Peacock Nissan
vehicle and the staff are very friendly I would recommend my friends to Tom Peacock Nissan
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by josemariagarcia62
Jan 06, 2021 -
Tom Peacock Nissan responded
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Excellent service no matter what department you dealing
with.. From buying to routine maintenance and repair services . Keep up the awesome job. Tom Peacock #1
with.. From buying to routine maintenance and repair services . Keep up the awesome job. Tom Peacock #1
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by Concha05
Jan 06, 2021 -
Tom Peacock Nissan responded
I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know.
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Jan 07, 2021 -
Concha05 responded
Happy New Year
Wishing everyone a safe and happy 2021.
Keep up the great work..
Thanks for your nice response.
WARNING: Sales Reps Just modern day Swindlers!!! DO
NOT PURCHASE USED CARS FROM TOM PEACOCK in TEXAS!!!
I purchased a used Volkswagon Passat thru this dealership with 89000 miles for $8000. The ext
NOT PURCHASE USED CARS FROM TOM PEACOCK in TEXAS!!!
I purchased a used Volkswagon Passat thru this dealership with 89000 miles for $8000. The exterior of the vehicle was in normal shape for a car 6 years old. Interior ok and normal except for baby puke on the backseat carpet.
The real problem was the heart of the car, its engine. After driving the car for 100 miles the check engine light comes on (steady, not blinking) and upon starting the car cold there is a rattling noise. Taking the car to VW service it was found thru OBDII check that the timing chain was out by 9 teeth and the tensioner was on its last thread. One more thread then the timing chain will derail and catastrophic failure will occur rendering the motor innoperable.
After the $2700 repair cost to replace the timing chain components, there was an additional finding. The CAM Phaser and all relating components needed replacing due to depeated oil circulation from oil sludge. This repair costs an additional $2700. After contacting and speaking with the Sales Manager "Armondo" he mentioned and stated, "Sorry man, you bought the car with no Warranty. Its expected to put money and repairs into a used car. Its just the way it is."
So basically, instead of conducting a simple OBDII check to find the obvious coding problems, they just recirculate and make money from junk cars.
There are two problems here folks.
TOM PECOCKS Sales reps sold a car under false advertisement, stating the car was in good condition. And second and most important...SAFETY: NO proper safety diagnosis or check done on the car. Both of which against Texas law.
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by Bob Talbot
Other Employees Tagged:
Armondo & Victor
Jan 13, 2021 -
Tom Peacock Nissan responded
We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.
Jan 12, 2021 -
Bob Talbot responded
Why is it Mr Peacock that when there is a serious problems with your used cars your selling that are basically unsafe to drive which is illegal in Texas, that you respond to the over 120 bad ratings with "We’ve received your comments and are reviewing your feedback with our team. "
Your basically just cutting and pasting your feedback to customers.
Shows everyone...you just dont give a !?@!
Advertiser $3900 dealer discount amd $2500 Nissan
discount with other conditional discounts. Then verified the price in an internet quote. Did not honor either agreement and tried to get me to pay
discount with other conditional discounts. Then verified the price in an internet quote. Did not honor either agreement and tried to get me to pay above MSRP. Will never return.
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by R Smith
Other Employees Tagged:
Derrick, Brenden Duoto
Jan 04, 2021 -
Tom Peacock Nissan responded
We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience.
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
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