Tom Peacock | Page 56

This is gonna be a long one. I give almost every place I go to 5-stars because I only really deduct for major mistakes. So understand that this 1-star is not given lightly. I bought my car 2 months ago a go to 5-stars because I only really deduct for major mistakes. So understand that this 1-star is not given lightly. I bought my car 2 months ago at Tom Peacock. I knew what I wanted and I knew my budget, but unfortunately my ideal car was not available. The rep, however, proposed a newer year for a few thousand over my budget, which I politely declined unless he'd lower the price. Instead of doing so, he haggled and haggled to get me to raise my budget, lying and saying I couldn't afford it due to the extra fees. Remember that, it'll be important later. He then proceeded to get up and "talk to a manager" about lowering the price no less than 4 times! I was about to walk out but then he brought out another guy to talk me into raising my budget. I still didn't budge and they finally decided to accept my deal that I proposed from the start, and let me sign the papers right before they closed (this process took more than 4 hours). Hooray right? Oh no. Not at all. They raised the listed price of the vehicle that they had online, and instead made me pay $700 more! The rep lied to my face and said I couldn't afford it, and then rushed me through the paperwork a few minutes before closing so I wouldn't read it thoroughly. They also lowered my trade in value by $100 with no warning. Sounds pretty scummy if you ask me. Lastly, the car's front emergency brake sensor malfunctions a few minutes into the drive, and the front brakes are making a high pitched squeal when activated at low speed. After calling about this, they said these issues are not covered under warranty, despite them popping up in the first week! (This may have been my mistake as I did not notice them during my initial inspection). The kicker? The car I bought is NISSAN CERTIFIED PRE-OWNED- one of their "good cars" that they check to verify its integrity? Garbage. I guess the moral of this story is don't EVER feel rushed by a car salesman, they want your money not your respect. Also, I'm gonna be petty now- my license and registration came in more than a month ago and they notified me of this by calling me ONE single time. They only now are mailing them because I had to call AGAIN to check if they arrived. Why not just mail it in the first place?? Or call again?? Tom Peacock Nissan clearly does not care about its customers. More

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Oswaldo has a exelent customer service when i walk in, he was ready to gave him details about my car and also gave me the 25 points about my car asking me if I wanna do this today. was ready to gave him details about my car and also gave me the 25 points about my car asking me if I wanna do this today. More

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Jon Wasserman was helpful, personable, and attentive. He made the experience exactly what we needed from the start. He took our icy welcome and turned the experience around. made the experience exactly what we needed from the start. He took our icy welcome and turned the experience around. More

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Jermaine Davis is your guy, very professional and helpful for anything you need to know about purchasing your desired vehicle. Also ask for OC if Jermaine isn’t in he’ll give you the same customer service for anything you need to know about purchasing your desired vehicle. Also ask for OC if Jermaine isn’t in he’ll give you the same customer service More

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top tier service first car thanks to JD and OC smooth buying experience highly recommend for first buyers new or used. Certified vehicles as well wont be disappointed buying experience highly recommend for first buyers new or used. Certified vehicles as well wont be disappointed More

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JD was fantastic! Got me in a new car, I recommend him to anyone. If you ever need a vehicle new or used he’s the man to go see! anyone. If you ever need a vehicle new or used he’s the man to go see! More

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Darrick gave us really great service!! We weren’t so sure on which car to pick but he informed us on which was better and etc. He was a great help. on which car to pick but he informed us on which was better and etc. He was a great help. More

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He hablado con el sr Miguel Maldonado por teléfono y me a dado excelente atención y muy buena información, muy buen servicio y estoy 100% satisfecho. Orlin Turcios dado excelente atención y muy buena información, muy buen servicio y estoy 100% satisfecho. Orlin Turcios More

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My family have bought cars from my classmate Jermaine Davis from another dealership... my uncle was looking for a truck... called Jermaine he took care of my tío like it was his own family .. great sales Davis from another dealership... my uncle was looking for a truck... called Jermaine he took care of my tío like it was his own family .. great salesman .. he educated my tío with his buying experience 👍 More

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Patrick beniot is a awesome salesman. I will buy all my cars from him. He sold me my Nissan kick and was so helpful. We will recommend all my friends and family to him. cars from him. He sold me my Nissan kick and was so helpful. We will recommend all my friends and family to him. More

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