Tom Peacock | Page 66

Regular service check. Very professional. The customer support personnel(Oswaldo) explained the problems associated with the car during the inspection and explained the adva Very professional. The customer support personnel(Oswaldo) explained the problems associated with the car during the inspection and explained the advantages associated with different service options. More

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Salvador Avalos great sales man. I went in to browse some cars and I was treated so kindly. I will definitely be going back again. Thanku Salvador for such a nice experience. cars and I was treated so kindly. I will definitely be going back again. Thanku Salvador for such a nice experience. More

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We took our Pathfinder to Tom Peacock to have a warranty issue fixed. Feliz got the repair approved immediately and checked for other issues as our warranty was going to expire soon. He was really helpful issue fixed. Feliz got the repair approved immediately and checked for other issues as our warranty was going to expire soon. He was really helpful in getting a rental for me to use for the days my car would be in the shop. Feliz called me at home to inform me of additional warranty issues they discovered during their inspection and confirm repair. All repairs were completed in a day less than scheduled. Truly an easy experience. - thank you, Feliz!!! More

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satisfecha !! gracias luis b por conseguirme el mejor trato por el vehiculo de mis sueños, super profesionales en el dealership, recomiendo a ojos cerrados este sit gracias luis b por conseguirme el mejor trato por el vehiculo de mis sueños, super profesionales en el dealership, recomiendo a ojos cerrados este sitio More

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I would like to say thanks to my salesman "Arthur Moore" and the team today at Tom Peacock Nissan. I wasn't able to get a vehicle today, but I will be back, needed a co-signer.. and the team today at Tom Peacock Nissan. I wasn't able to get a vehicle today, but I will be back, needed a co-signer.. More

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very fast and funny thank you to all team from tom peacock nissan, especially luis b who help me to find a good car with a very good deal, was very fast and easy !!! thank you to all team from tom peacock nissan, especially luis b who help me to find a good car with a very good deal, was very fast and easy !!! More

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Horrendous Customer Service all around DON'T WASTE YOUR TIME HERE. THEY ARE RUDE.My sister just left this dealership and I'm just disgusted. My sister is hispanic and although she speaks DON'T WASTE YOUR TIME HERE. THEY ARE RUDE.My sister just left this dealership and I'm just disgusted. My sister is hispanic and although she speaks English, she has a thick accent. I guess by just looking at her they thought they could take advantage. Who knows. That being said, my sister secured financing with her credit union to finance a vehicle. Because she's not too internet savvy and didn't want to be taken advantage of, she asked me to help her with her car search. She wanted a Murano so I did the internet search for her and messaged three dealerships asking for out the door price for specific Muranos. Peacock, although with the best price online, was the ONLY one that hadn't replied yet. She took the morning and early afternoon off to look at cars but I couldn't go with her due to lack of childcare. I told her to go there first since it's the farthest away but best price. When she got there, a woman named Diana attended to her. Nice lady, but when she got her to look at the Murano we wanted to see, the window sticker was missing and she said it was $46k. When she told her the price on the internet is $23k, my sister facetimed me and Diana told ME that with fees it would be $46k. I guess she thought we are idiots or something. That bothered me my sister was getting taken advantage of so I made a phone call to the dealership myself. Asked to speak to sales. The person that picked up who refused to give her name told me she would not give me an out the door price unless I came in person. Before I could tell her my sister was already there she said it depended on financing and even after I told her she has 3rd party financing already, she said she would NOT give me an out the door price. Okay. Fine. Asked to speak to a supervisor. She still didn't give me her name. Got transferred to Aida, Internet Manager. Told her the situation, she said Israel the new car manager, would take over. In the meantime, my sister Maria Cavazos texted me telling me that Israel (the manager) kept pressuring her to apply with Nissan despite her 3rd party financing. Which is crap. I told her not to...they don't need to pressure her since she should be considered a cash buyer. When she requested the OOD price, he refused. He found out thru a coworker that I had called the dealership and proceeded to tell her he would no longer help her and just left her alone. Then Diana came back (the original lady) and said she would give her a quote. Several minutes passed and nothing so she just left. I was so upset for her. Here is a CASH buyer and they treat her like crap!! I called back again to attempt to speak to Aida. Asked for a OOD price. Said she wasn't available but this lady that didn't give me her name said she would help me. Left me on hold for 25 minutes claiming she was aware of the whole situation and would speak to a manager above Israel and then hung up. Instead of calling back, I decided to write this review in hopes that someone looking for a Nissan does not bother going here. Their staff is crap. No professionalism. Over the phone OR in person. And STILL...just checked my email again...no quote. So sad. What angers me the most is...and I forgot to mention before I remembered now, Israel just looked at her after asking for OOD price and said, "I already sent it to you! Just do the calculations yourself." Forget y'all. My sister deserves so much more than this. She's going thru a divorce and didn't need this additional stress. 28 mile drive to be treated like trash. Thanks Peacock Nissan! More

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Service Mrs. Sonya always goes above and beyond when taking care of me. I had a warranty concern., scheduled the appt for the next day and was out the same d Mrs. Sonya always goes above and beyond when taking care of me. I had a warranty concern., scheduled the appt for the next day and was out the same day. Thanks for the quick service! More

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happy mr luis b help me to find the right car, he explain me everything, thanks to the manager israel too, very professional team, recommended 100 % mr luis b help me to find the right car, he explain me everything, thanks to the manager israel too, very professional team, recommended 100 % More

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Cadillac ATS Sedan Fernando was really helpful through out the whole process and helped me get the car note right on my budget. Everybody was really nice and had a smile Fernando was really helpful through out the whole process and helped me get the car note right on my budget. Everybody was really nice and had a smile in their faces. More

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