Tom Riggs Sr.

I was absolutely pushed into a deal with a vehicle that was too expensive and not what I needed nor was looking for! I was rushed through signing papers not understanding the final numbers ($) for this con was too expensive and not what I needed nor was looking for! I was rushed through signing papers not understanding the final numbers ($) for this contract of this vehicle and was absolutely mislead on the cost to me until I had already signed many papers including the agreement to surrender my 2016 4Runner, and then I felt it too late. I explained the next day to the salesman if I could have my 2016 4Runner back and give them back this 2025 4run er because I had misunderstood and had been mislead the figures of the final cost of the deal i thought we had made but was told no. It saddens me that us elderly people are treated this way! More

by grunestahl Verified Customer Verified Customer

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The dealership has great people working there and the facility is very nice and clean. facility is very nice and clean. More

by mikeshaw7 Verified Customer Verified Customer

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Very friendly, easy to get along with. Very helpful explaining things. Great dealership! Thank you! Very helpful explaining things. Great dealership! Thank you! More

by EPGSSG Verified Customer Verified Customer

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Victory took my needs and wants into consideration and delivered beyond expectations! Fun welcoming atmosphere. I will be sure to come back for my next new car! delivered beyond expectations! Fun welcoming atmosphere. I will be sure to come back for my next new car! More

by taommert Verified Customer Verified Customer

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Greeted by service department when dropping off Tundra for engine replacement rental vehicle 2025 Tacoma provided as Toyota promised, off to good start. Three days to complete not bad returned to dealersh for engine replacement rental vehicle 2025 Tacoma provided as Toyota promised, off to good start. Three days to complete not bad returned to dealership with rental greeted at service stated would bring vehicle around. Asked if they would go over and told yes but the serviceman looked at me when asked he said you have new engine a brand new engine. Well I wanted to know oil change mileage following new engine were air filters replaced just some explanation of moving forward following this service. I guess my expectations must be too much. Second time with less than expected customer service at Victory Toyota. Repairs and oil changes have been done well by mechanics just lacking service at check-in. Trying to work with local Toyota for services and new vehicles but not same service I get from Byers Subaru in Columbus or Zanesville Toyota. On second note tried to buy RAV4 last week and lack of inventory. Had to purchase elsewhere liked Ton in sales. More

by richndee1 Verified Customer Verified Customer

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Very friendly and knowledgeable group of people that was very entertaining and very excited to sell a vehicle very entertaining and very excited to sell a vehicle More

by SCOTTEMILLER69 Verified Customer Verified Customer

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Service was decent just doesn’t have the family feel anymore. I feel like just a number to the company. anymore. I feel like just a number to the company. More

by LELANDJEFFERSON Verified Customer Verified Customer

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Nicer than the dealership in Parkersburg. Sometimes you have to decide based on your budget. Sometimes you have to decide based on your budget. More

by jeanzach Verified Customer Verified Customer

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Tom at Victory Toyota was absolutely amazing! He made the entire car-buying process smooth, stress-free, and enjoyable. His professionalism, knowledge, and genuine care for finding the right vehi He made the entire car-buying process smooth, stress-free, and enjoyable. His professionalism, knowledge, and genuine care for finding the right vehicle for me truly stood out. I couldn’t have asked for a better experience! More

by TWRIGHT161 Verified Customer Verified Customer

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