Tom Scholander | Page 5

Customer service upon entry If Tom hadn't stepped in when he did I was about to leave as this was my second visit in two days.thanks Tom If Tom hadn't stepped in when he did I was about to leave as this was my second visit in two days.thanks Tom More

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I really like the service I'm really happy to be part of Toyota family and am so excited with the service and they so much friendly and I can't wait for my next service thank I'm really happy to be part of Toyota family and am so excited with the service and they so much friendly and I can't wait for my next service thank you so much. More

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kyra17@optonline.net Dependable and professional service. Car pulling to the right side and regular maintenance. I was greeted in a timely fashion and waited for my car i Dependable and professional service. Car pulling to the right side and regular maintenance. I was greeted in a timely fashion and waited for my car in the comfort of the waiting area. More

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mediocre service I took my car in for it 10,000 miles service which is supposed to be covered by Toyota for the first two years. the service was covered, but they did I took my car in for it 10,000 miles service which is supposed to be covered by Toyota for the first two years. the service was covered, but they did not top off the fluids like they were supposed to do and the car was left dirty. Also they always seem to find a way of charging you for something, They still wanted to charge me for rotating the tiers, clamming it was not covered. even though on the work form they claim it was not needed and the boxes was checked claiming that they did it. It makes me question of anything was done at all. They always try to get you in the end! I will find another Toyota dealership to do the maintenance on my car from now on. I don't know who work on my car because singed by any Technician team. More

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Good People They treat customer with reapect and professionalism. They try to make your waiting time as less as possible. They answer any question you may have ab They treat customer with reapect and professionalism. They try to make your waiting time as less as possible. They answer any question you may have about your car. More

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Awful I would like to start by saying that most of the individuals who work at this dealership are incompetent. First you can't understand what they're sayi I would like to start by saying that most of the individuals who work at this dealership are incompetent. First you can't understand what they're saying to you and when you call them they give you the Runaround. Their Service Department is even worse than the Sales Department , when you go to have your car serviced they don't do what you asked. I waited almost 1 year for them to replace parts that they lost on my last visit... I will never deal with this Dealership ever again they don't care about the consumer all they care about is their BOTTOM LINE... More

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The worstest dealer ever Took my car for service, car left dirty, windshield wipes disconnected, fluids not replenish reschedule my car four times before job performance. Kep Took my car for service, car left dirty, windshield wipes disconnected, fluids not replenish reschedule my car four times before job performance. Kept my car at the dealer more time and did not gave me a courtesy call, to let me know and when I call they took my messages but not returned the call. Send me to Interprice for a car rental When they called me that my car was ready, they refused to pay because I took more time, I didn't even needed the car rental. So they wanted me to pay for the rental. they are so incompetent that they forgot to call me to let me know was was going on with the car and to advise me about the car rental. More

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Excelente costumer service. Este fue mi primer carro en Nueva York y la verdad estoy muy agradecido y complacido con la gente de Fordham Toyota en especial con Francisco es repre Este fue mi primer carro en Nueva York y la verdad estoy muy agradecido y complacido con la gente de Fordham Toyota en especial con Francisco es representante de ventas se porto muy amable atento paciente y servicial a la hora de ayudarme a encontrar lo que buscaba, este es un excelente dealer muy recomendado. More

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I want to say a very special thank you to Mr.Tom Scholander at Fordham Toyota for a job well done.Very excellent and courteous customer service at Fordham Toyota???????? at Fordham Toyota for a job well done.Very excellent and courteous customer service at Fordham Toyota???????? More

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I'm happy Emory was very extremely helpful and pleasant throughout my repair Others gave up but he did not I drove away a satisfied customer Thank you G Ma Emory was very extremely helpful and pleasant throughout my repair Others gave up but he did not I drove away a satisfied customer Thank you G Marshall More

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