Tom Stemm | Page 6

sales, financing and service were great Given the issues with COVID-19, I really appreciate the steps the dealership and staff took to protect my experience and limit my exposure. Great job! Given the issues with COVID-19, I really appreciate the steps the dealership and staff took to protect my experience and limit my exposure. Great job! More

by JDONAHUE0 Verified Customer Verified Customer

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2nd vehicle purchased here. Both times had excellent Service. Would recommend to anyone if you are looking for a Honda go to Janesville. I will also have all of my service done here. Service. Would recommend to anyone if you are looking for a Honda go to Janesville. I will also have all of my service done here. More

by MARK.D.RINEHARDT Verified Customer Verified Customer

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2020 CR-V Purchase Its the 7th Honda we have purchased through Rock County and have gotten good service and value in the purchased Honda's , Tom Stemm did a great job fi Its the 7th Honda we have purchased through Rock County and have gotten good service and value in the purchased Honda's , Tom Stemm did a great job filling us in on all the features . Thank you More

by LORIKENGEORGE Verified Customer Verified Customer

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Excellent...as usual. The experience was stress and hassle free. My wife and I have purchased/leased a number of vehicles at RCH over the years and have no desire to look a The experience was stress and hassle free. My wife and I have purchased/leased a number of vehicles at RCH over the years and have no desire to look anywhere else . Honda's are excellent vehicles and the staff at RCH is excellent as well. More

by LEETODDA Verified Customer Verified Customer

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Enjoyed the buying experience Tom was very helpful to figure out how to accommodate some special needs we have related to needing to load and secure a wheelchair and help with othe Tom was very helpful to figure out how to accommodate some special needs we have related to needing to load and secure a wheelchair and help with other questions related to making this work for our family More

by DROZ1525 Verified Customer Verified Customer

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A very positive vehilce purchasing experience. The dealership sales staff was very accomodating, asked about vehilce needs and preferences of interest and provided information about vehilces and ve The dealership sales staff was very accomodating, asked about vehilce needs and preferences of interest and provided information about vehilces and vehicle options to meet needs. The vehicle trade value evaluation and offering price of the selected vehicle were very good. Rock County Honda has history of customer-focused sales and service. More

by SWANSONGUWW Verified Customer Verified Customer

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This was our third vehicle purchase from this dealership. Also we have serviced the vehicles here. Tom Stemm was very helpful and cordial in our recent purchase. And we know the service department will be g Also we have serviced the vehicles here. Tom Stemm was very helpful and cordial in our recent purchase. And we know the service department will be good for future maintenance. More

by EFSCPA1 Verified Customer Verified Customer

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Positive buying experience I had been looking for a certified Odyssey. Pleasantly surprised when one was listed on the website below what Madison dealerships were offering. Stop I had been looking for a certified Odyssey. Pleasantly surprised when one was listed on the website below what Madison dealerships were offering. Stopped in and met Tom, who was super helpful and also low pressure. Took the Odyssey for a drive and knew that was it. Despite issues with my credit, Kirby got me the best deal on financing. When I arrived to take my new Odyssey home, Hayley gave me a great intro on the vehicle. Overall, a positive buying experience: the staff works as a great team, the dealership is bright and clean and modern, and great vehicle selection. More

by tammcd Verified Customer Verified Customer

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They were very helpful with any question I had. Tom was a lifesaver when it came to explaining all the features my car came with! lifesaver when it came to explaining all the features my car came with! More

by EMILY61298 Verified Customer Verified Customer

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Very professional and friendly. I will begin by saying I give reviews everywhere from one to five stars and justify my reviews in my comments. My comments below will, I am sure, ful I will begin by saying I give reviews everywhere from one to five stars and justify my reviews in my comments. My comments below will, I am sure, fully justify my five star review. I contacted Rock County Honda in order to get rid of a very high car payment by trading my car in for a similar car. Rock County Honda took my 2015 Fit in trade for a 2019 Fit and set me up with a relatively high mileage lease which, as I wanted from the beginning, saves me $176.00 a month. The salesman I originally spoke to on the phone was on his day off when I actually went in and the Sales Manager, Tim Thompson, took care of everything, giving credit to the salesman.who actually delivered the car. The salesman, Tom Stemm, could not have been more helpful, especially going over the new, confusing electronic 'marvels' that abound in this new car. Later in the week, I got a call that the county in which I reside was inadvertently left off of the lease agreement. Chris Klemen from Finance came over to my house in horrible weather in order to re-do the paperwork. From dealing with the body shop and service in the past and now sales, I cannot say anything bad about this dealership. If you need to buy a new Honda or get any service done, whether normal service or body shop, I recommend this dealer highly. More

by FLUTEPILOT Verified Customer Verified Customer

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