Tom Swedberg
Tom Swedberg at Hyundai of Wesley Chapel

Tom Swedberg

Fixed Ops Director

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

4.4
25 Reviews
4.4

25 Reviews

Write a Review

25 Reviews of Tom Swedberg

August 14, 2025

Dealership Rating
Employee Rating

The dealership manager, whose name is Tom was very helpful. He stayed in touch with me via Text Messages and was sure to get my job done properly. He also on good faith charged me a portion of what th More

by NINOOK411
Workmanship
Recommend Dealer
Yes
Aug 14, 2025

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

August 06, 2025

Dealership Rating
Employee Rating

Noah was an asset to Hyundai of Wesley Chapel. He’s the one that helped sell the car to us that we wanted. More

by JURZGRL1958
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Noah

Aug 06, 2025

Hyundai of Wesley Chapel responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hyundai of Wesley Chapel! Sincerely, Manny Lopez Internet Sales Manager

August 04, 2025

Dealership Rating
Employee Rating

All the team does an outstanding job! Everything went smooth, quickly and great! I’m very pleased More

by jessicagalindo91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

July 31, 2025

Dealership Rating
Employee Rating

Be prepared to negotiate like it’s 1984. This dealership doesn’t believe in putting their best deal forward so they’ll make you fight for it. They will start with outrageous numbers so that More

by MJW064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Prieto, Fabio Castellon

Aug 03, 2025

Hyundai of Wesley Chapel responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Manny Lopez Internet Sales Manager

July 14, 2025

Dealership Rating
Employee Rating

With the help from the service manager they fixed a problem i had issue witth. More

by MNIXON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

June 02, 2025

Dealership Rating
Employee Rating

She was excellent and very professional Excellent service advisor keep her around a long rime More

by VON1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

May 21, 2025

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Employee Rating

Quick, responsive service. I was very pleased with everything to do with the oil change. More

by PPENNINGTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Carrillo

May 21, 2025

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

March 28, 2025

Dealership Rating
Employee Rating

Purchased a car and spent hours there. Was told to come by to do PDI on the vehicle. Quoted 30 mins and left almost 3 hours later. Purchased an EV and when I got my car back it smelled of More

by KOSHERBNSLOW75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Rodriguez, Tom Caruso

Apr 02, 2025

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

March 05, 2025

Dealership Rating
Employee Rating

Great service . Everyone I spoke with was helpful and friendly. No issues of any kind More

by R.ROLLINS63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Betances, Fabio Castellon , Lenord Arestil

Mar 06, 2025

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Manny Lopez Internet Sales Manager

January 17, 2025

Dealership Rating
Employee Rating

Hyundai did not stand behind their vehicle my Santa Fe had 114,000 miles on it had a regular oil changes and the engine is blown and I got stuck with the car. I will never buy a Hyundaiproduct again. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Caleb Prieto, Fabio Castellon

Jan 21, 2025

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

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