Dealership Experience
32 yrs, 2 mos
Industry Experience
32 yrs, 2 mos
Languages Spoken
English
39 Reviews
Write a Review39 Reviews of Tom West
August 20, 2014
Go to Conelli Nissan ask for Zach Smith ,Can't go wrong Third purchase in 6 yrs from Conicelli,Treat you great, no gimmicks,Josh Smith from sales was great very patient with us, not sure what model to choos Third purchase in 6 yrs from Conicelli,Treat you great, no gimmicks,Josh Smith from sales was great very patient with us, not sure what model to choose at time.Manager Warren was great also along withTom West,Great tag team could not be happier.Thanks Again!!! More
Other Employees Tagged: Warren Lewis
February 06, 2014
Everyone there was wonderful. They made buying a car a very easy and hassle free experience. They went above and beyond!! Thank you so much! very easy and hassle free experience. They went above and beyond!! Thank you so much! More
Other Employees Tagged: Daniel Gavin
August 28, 2013
Last week my wife and I decided to begin car shopping. She test drove a Tucson, Sante Fe, Rav 4, Rogue and Murano. I reseached pricing on line and sent out three requests for best quote offers. Stephani She test drove a Tucson, Sante Fe, Rav 4, Rogue and Murano. I reseached pricing on line and sent out three requests for best quote offers. Stephanie Fennell responded first with a price that was almost exactly what I had budgeted to pay. There were a couple of phone calls and emails which yielded immediate responses. This positive start motivated Cath and I to come right to the showroom. There we me Julie Thompson. She was kind, considerate, well informed, quickly arranged for another test drive and confirmed that the price quote I received was accurate. Warren Lewis stopped in to clear up some questions that I had. As the color choice my wife wanted was not available, Julie and Warren conferred and assured us that they could quickly find exactly what we wanted. By Monday morning they had done so. I was impressed that someone took the time not only to find the car, but to travel a significant distance to arrange pick up. Julie kept in touch by phone to let me know of the progress being made and coordinated paperwork with my insurance agent in the meantime. When we arrived Monday night, the car was ready as promised. Paperwork went smoothly and quickly. We also then met Shannon Smith (who had served as part of the phone contact team that was giving me progress reports). She and Julie went over the car with us, reviewed some features, helped pair our phones and provided a sense of enthusiasm that they were as pleased as we were about our getting this car. Warren again came out and confirmed that all was OK. Julie explained a minor problem with a license plate hole and noted that we could arrange for repairs at the time of our first service visit or sooner if we deemed it necessary. Somewhere in this process, we were introduced to Tom West. He, too, quickly and competently guided us through the paperwork and explained warranty and coverage options. He also took the time to help me understand some other finance issues about which I had questions. Bottom line is that the efficiency and personal kindness of all involved motivated Cath and I to purchase this car immediately. We had thought that we would make a purchase within a month or so, but didn't feel pressured to do so. We bought the car because we wanted it, but also didn't feel pressure to get it. Staff won us over by competence and kindness. Our thanks to all involved for transforming what has traditionally been a painful experience to a most pleasant one. More
Other Employees Tagged: Warren Lewis, Shannon Smith, Stephanie Fennell
August 06, 2013
Overall, i was very pleased with the experience. Julie was very friendly, and a great salesperson. She answered my questions and was very thorough. The only reason I gave the overall experience a 4 was was very friendly, and a great salesperson. She answered my questions and was very thorough. The only reason I gave the overall experience a 4 was because it took entirely too long, and I was in a hurry to get to an appointment, which was an hour away. I arrived at 10am, and didn't leave until close to 2. I understand that it takes a long time to do the paper work. Julie did everything she could to speed up the process, which was much appreciated. More
Other Employees Tagged: Warren Lewis, Julie Thompson
May 03, 2012
I had a wonderful experience at the dealership on 4/28/2012. Mr. Sanders was exceedingly Professional and informative about my purchase. Yes I would recommend Conicelli to anyine who asks, Where did 4/28/2012. Mr. Sanders was exceedingly Professional and informative about my purchase. Yes I would recommend Conicelli to anyine who asks, Where did you get that Juke! More
Other Employees Tagged: Warren Lewis
March 19, 2012
I went into conicelli expecting great service and that's exactly what I received and more. The customer service was prompt, friendly, and informative. All the paperwork was explained to me, which was very h exactly what I received and more. The customer service was prompt, friendly, and informative. All the paperwork was explained to me, which was very helpful, since it was my first car purchase. I was treated like I was important and valued which was nice. The price for my new car was in the exact range I was hoping for and they were even able to get me an extra graduation discount which was much appreciated. Overall, my experience today and the many times before have been wonderful at Conicelli and I highly recommend coming here for their next car. More
Other Employees Tagged: Warren Lewis, John Frederick
September 04, 2011
This is certainily not the first time we have gotten a car from Conicelli Nissan. After our first purchase many years ago it was very clear there was no reason to shop anywhere else. Excellent managemen car from Conicelli Nissan. After our first purchase many years ago it was very clear there was no reason to shop anywhere else. Excellent management, friendly no pressure knowledgable sales staff, and excellent service department. You are treated just as friendly serveral year a purchase as you are the day of the purchase. More
Other Employees Tagged: Warren Lewis, Ben Moran, Michael Hammond, Warren Lewis, Ben, Skip, Tom West
August 16, 2011
I would like to thank the staff at Conicelli Nissan for making my "buying experience", a courteous, expeditious, and pleasant one.This will be the third vehicle that I purchased at Conicelli, through the making my "buying experience", a courteous, expeditious, and pleasant one.This will be the third vehicle that I purchased at Conicelli, through the efforts of my salesperson, Marvin Sanders. You couldn't ask for a more knowledgeable, and polite person; who knew all the aspects in making a sales transaction go smoothly. More
Other Employees Tagged: Warren Lewis, Warren Lewis, Marvin Sanders, and Tom West
January 24, 2011
I had an excellent car buying experience from start to finish. Everyone was courteous and professional. My Salesperson, Mr. Carson, was patient and informative. The car was clean and beautiful, the Sal finish. Everyone was courteous and professional. My Salesperson, Mr. Carson, was patient and informative. The car was clean and beautiful, the Sales Manager, Mr. Lewis was courteous and efficient. I was given a tour of the car and the dealership so that I would feel comfortable operating my new car and also comfortable when returning to the dealership for maintenance. I am thrilled with my car and the Connicelli car buying experience More
Other Employees Tagged: Warren Lewis, David Carson,Warren Lewis, Tom West