Tom Wilkins | Page 2

I purchased cx5 carbon edition turbo here yesterday, it’s a very special time now due to the chip shortage but Wilkins gave me the best deal, and the whole purchase process is very smooth and the salesman is a very special time now due to the chip shortage but Wilkins gave me the best deal, and the whole purchase process is very smooth and the salesman is very professional not only answered all my questions, but also gave me driving tips for the car. More

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I had 2 leases with this dealership and that was 2 too many. Terrible service, not friendly, not informative, not attentive, and overall unprofessional. The last encounter I had was when I returned my las many. Terrible service, not friendly, not informative, not attentive, and overall unprofessional. The last encounter I had was when I returned my last leased cx-5 (Feb 2021). I walked in and stood there while several employees just looked at me through the offices. No one was at the front desk or at the service desk. No one approached me for 5 minutes. I finally walked up to a guy leaning on a car looking at his phone. He was a bigger guy and looked unprofessional. I didn't even know if he worked there. I told him I needed to return my lease. He asked for my key. Looked at the car. He said maybe 5 words to me total. I asked some questions and he mumbled as few words as possible. That was it. When I got that leasef car it was also a horrible experience. It was several hours and a complete lack of transparency. I never took the car back there once in the 3yrs I had it for service. I'm so glad I won't ever give them another dime of my money. They all have a complete lack of care for the customer which is why more than one employee is terrible. I will tell everyone I know to not go to this dealership. They really don't deserve business as there are so many good dealerships who try to give a good customer experience. More

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Sal made it easy and fun for my boyfriend and me to buy our first car. He explained everything we needed to know about the car. Also, thanks to Mr.Wilkins and Frank for making this a great experience our first car. He explained everything we needed to know about the car. Also, thanks to Mr.Wilkins and Frank for making this a great experience More

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Wasted my entire day and time with lies about having g a car waiting for me to test drive. When I arrived I was told the car sold minutes ago. They just lie to sell you overpriced cars instead. car waiting for me to test drive. When I arrived I was told the car sold minutes ago. They just lie to sell you overpriced cars instead. More

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Mazda CX 5 Ed was easy to work with and everything was prepared in a timely manner. We came in knowing what car we wanted and were able to leave with it. Ed was Ed was easy to work with and everything was prepared in a timely manner. We came in knowing what car we wanted and were able to leave with it. Ed was very helpful in the purchasing and provided us with a lot of information. More

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