Tom Wolfe
Tom Wolfe at Spitzer Kia Cleveland

Tom Wolfe | Page 3

Service Manager

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.7
25 Reviews
4.7

25 Reviews

Write a Review

Dealership Experience

7 yrs, 11 mos

25 Reviews of Tom Wolfe

August 31, 2023

Dealership Rating
Employee Rating

Overall , the dealership as a whole I do like. I was inappropriately charged in the service department’ for something that broke during an engine replacement. The Service Manager was able to see th More

by Selitaakennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Kim Boutell, Carmella Gullas, MELISSA MYERS

Sep 04, 2023

Spitzer Kia Cleveland responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities and we look forward to an opportunity to work with you again. Wishing you safe travels.

August 22, 2023

Dealership Rating
Employee Rating

What a horrible experience with their service department. They are very misleading and dishonest. I recommend that you never do business with Spitzer Kia. More

by R. Kass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Boutell

August 03, 2023

Dealership Rating
Employee Rating

Great service and staff is always working on behalf of the customer. They put the customer first . More

by Topcare27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belinda Frost , Kim Boutell, MELISSA MYERS

Aug 15, 2023

Spitzer Kia Cleveland responded

Thank you for your positive review! We are so glad that our team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 29, 2023

Dealership Rating
Employee Rating

Friendly people good deal great time quality answer my needs. I would recommend them to buy a car thank you Christopher Ernest. More

by Steve031970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Earnest

Aug 03, 2023

Spitzer Kia Cleveland responded

Steve, Thank you so much for your positive review and recommendation! We are thrilled that Christopher could provide you with the A+ service that you deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

June 06, 2023

Dealership Rating
Employee Rating

Service dept were very helpful to us Parking area has a lot to be desired More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2023

Spitzer Kia Cleveland responded

Tom, Thank you for leaving us this positive review! We are glad that we could be of assistance to you! Please drive safely, and do not hesitate to let us know if there is anything more that our team may help you with!

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