Tommy Difilippo | Page 10

The whole process was excellent and went without any problems. Bill was an excellent sales person and explained everything and was very professional.. awesome job! problems. Bill was an excellent sales person and explained everything and was very professional.. awesome job! More

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Great people. Awesome atmosphere. Love the truck that I am getting. Bill is really cool. Would recommend them to others. Lakeland automall rocks. Thanks again am getting. Bill is really cool. Would recommend them to others. Lakeland automall rocks. Thanks again More

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He was quick helped out explained everything out got me into what I wanted. We wasn’t sitting around waiting for someone he came quick. into what I wanted. We wasn’t sitting around waiting for someone he came quick. More

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This guy and his staff have an interesting relationship with the truth. Pure bait and switch. Unprofessional and disorganized. Stay far away from these clowns. with the truth. Pure bait and switch. Unprofessional and disorganized. Stay far away from these clowns. More

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Ken mieczko is an awesome sales person he answered all my questions showed me everything on the car that I purchased. He told me everything I needed to know. He gets a 5 star 100% my questions showed me everything on the car that I purchased. He told me everything I needed to know. He gets a 5 star 100% More

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Duane and his team helped my family with multiple car purchases and we look forward to working with only Duane and his team! Straight to the point, no BS and top dollar for my trade every time. I hate ca purchases and we look forward to working with only Duane and his team! Straight to the point, no BS and top dollar for my trade every time. I hate car shopping but his team makes it simple and seamless. More

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Online price is not even close to what you will pay. I would avoid this dealership if you are buying a used car. Not very friendly and have very poor customer service. would avoid this dealership if you are buying a used car. Not very friendly and have very poor customer service. More

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Frank Uria is our Salesman at Lakeland Hyundai and he is awesome. We have purchased 2 cars with Frank and would highly recommend him to everyone!! We LOVE Frank!!! awesome. We have purchased 2 cars with Frank and would highly recommend him to everyone!! We LOVE Frank!!! More

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What a terrible experience. Filled out the inquiry form online. Got a call first thing the following morning from a "Liz". AT FIRST, Liz was great. AT FIRST, Liz was professional. Unfortunately, liz then p online. Got a call first thing the following morning from a "Liz". AT FIRST, Liz was great. AT FIRST, Liz was professional. Unfortunately, liz then passed me off to a "ben". Ben was not great. Or professional. I told Liz i was looking to buy today, and that I owned a transport company, snd had a truck in Tampa that could pick it up today. She said she would transfer me to Ben. I told ben ID be lookiny to buy today. Ben kept interrupting me to say they would have to have documents signed and vehicle paid for before it leaves. I told ben, that obviously, I was aware of that. This is at 10am at this point. Plenty of time left in day. Ben said they had the interior "redone". I asked what that entailed. He said he didnt know, he'd go check and call me back. He never called me back. Several hours later i texted liz and said i hadn't heard back, and we were burning time. Then i get an annoyed call from Ben, saying he was "gonna get back with me". Then I'm told their detailer had changed the color of the side bolsters on the seat, from factory grey, to black. So now it didnt match the rest of the interior. I said ok, then i adjusted my offer, to a thousand below their listed asking price. Not remotely an unreasonable offer. His reply was: "so now you want us to discount it for you after we replaced the interior?" (I didnt ask for the interior to be replaced, and certainly not the wrong color) I replied that my offer wasn't remotely unreasonable, and that his seeming annoyance at being on the phone doesn't exactly give me a "we want to sell a car" vibe. He grew frustrated and said "I'll have to ask my manager. If he agrees then I'll call you back". What kind of open ended way to end a conversation is that? I repeated, that i had a truck sitting in Tampa waiting, and the call ended. I texted Liz, who apologized for Ben, and said she'd get with a manger and get numbers and get back to me. Hours pass. I texted liz again, she again apologizes, and says they got busy, and a manager was "looking at it now". This was 415. At 630, still nothing. I texted liz and said i didn't appreciate the no response and having my truck sit all day. Liz never responded. What an unprofessional circus. More

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The car was not certified and asked for that and now having issues and it has not even been a year ... was told I was given a extended warranty and was not.. Not Kool very upset. and unhappy having issues and it has not even been a year ... was told I was given a extended warranty and was not.. Not Kool very upset. and unhappy More

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