Tommy Gard
Tommy Gard at Norm Reeves Honda Superstore North Richland Hills

Tommy Gard

Sales Consultant

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
25 Reviews
4.6

25 Reviews

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25 Reviews of Tommy Gard

June 17, 2025

Dealership Rating
Employee Rating

Very friendly service center, prompt and honest with wait times and did not try to oversell unnecessary repairs More

by jennylynn616
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 18, 2025

Norm Reeves Honda Superstore North Richland Hills responded

A big thanks from all of us in the service lane! We’re glad we could make your visit a 5-star one. Let us know if there’s anything more we can do for you.

April 26, 2025

Dealership Rating
Employee Rating

We were told we needed a low pressure fuel pump. About $1200. We were told it would be ready by late Friday. We did not receive a call so I called at 5pm and was told we would also need a high press More

by sgpaschal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amanda tommy lit

Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we apologize for the wait you experienced and understand why that would be frustrating. We do appreciate your patience, and if you’d like to discuss this experience further, we’re here for you. You can contact our Fixed Operations Manager, Richard Meneely, at Richard.meneely@normreeves.com. Thank you.

April 02, 2025

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Tommy got the job done quickly and effectively and I got my car back in a timely manner. Great to work with and very communicative. More

by lane.johanna60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with Tommy, whose clear communication and efficiency are truly commendable. We’re delighted that you received your car back on time and that your visit was convenient. Your satisfaction is our top priority. We’re here whenever you need us!

March 24, 2025

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Great dealership to buy a car from Have bought many Hondas there and on always pleased More

by kid214
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your loyal support and kind words! We’re thrilled that buying Hondas with us continues to be a great experience, and our new and used vehicle specials are always designed with you in mind. We can’t wait to help you find your next ride!

January 27, 2025

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Anthony and Tommy were super welcoming and honest. We enjoyed our experience and would recommend them. More

by Myloneeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We wish you happy travels in your new Honda! Your review makes us feel satisfied that we served you well. We'll have to share this with Anthony and Tommy. When you're ready for a service appointment, feel free to schedule it online. Thank you!

January 23, 2025

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Tommy took care of my needs, texted me when the car was ready as well as tried to contact me via phone. Went well! More

by Morrispod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like a satisfying service visit for your Honda! We will have to let Tommy know that you appreciated the consistency and communication you received. It's important for us to keep our customers in the loop. Thanks for stopping by, and feel free to schedule your next appointment online!

December 25, 2024

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Norm Reeves is the Best dealership hands down! !! Its like a mall for cars. They were professional, trustworthy and very thorough, More

by clemonsm77
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Leyva , Paul Gomez - Finance Dept. He completed my final paperwork

Dec 26, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the high praise! Much like a mall, we're proud to have a large selection to look through and tons of helpful people there for you along the way. We're glad you enjoyed your visit- feel free to come back any time!

November 19, 2024

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Employee Rating

This dealership is simply awesome and I will recommend my friends to go there and buy cars More

by Olive
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Yvette Garza

Nov 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new-to-you Nissan, Olive! We're pleased that you had such a wonderful experience and will be recommending us to your friends. Thank you, and we look forward to you returning to our store!

November 06, 2024

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Employee Rating

I had a wonderful experience at this location. Tommy was helpful, patient, and he listened to what I wanted. The finance man was kind too! More

by anla7481
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda! Sounds like Tommy provided the kind of satisfying customer service we pride ourselves on. Thank you, and we hope to work with you again!

October 15, 2024

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Employee Rating

Tommy, our advisor was amazing! He made sure we were taken care of and was courteous, thoughtful and thorough. More

by Drsayani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your glowing feedback! We’re here whenever you're ready for another visit.

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