Tommy Gard
Tommy Gard at Norm Reeves Honda Superstore North Richland Hills

Tommy Gard | Page 3

Sales Specialist

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.5
31 Reviews
4.5

31 Reviews

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31 Reviews of Tommy Gard

August 17, 2024

Dealership Rating
Employee Rating

Really just a nice professional bunch of people from sales staff to finance. Was a very nice experience dealing with Norm Reeves and will probably be back when my wife is ready for a new car. Really app More

by Hikerbobbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason/william

Aug 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star review made our day! Thank you for your support, and we're here for you whenever you need us.

August 06, 2024

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Employee Rating

Great dealership that are up front with their prices and fees. They work with you and do not deny you of any incentives they have unlike other dealerships I have gone to! More

by a.amador25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for sharing your review with us! We hope to see you again to provide you with 5-star service.

August 03, 2024

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Employee Rating

The car has been in service for a long time for diagnosis. The services are too expensive. More

by Mihaila Viorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We realize your time is valuable, and it is our goal to provide you with prompt, reliable service. We would like to discuss your recent visit further. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

July 31, 2024

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I had an appointment for my A1 service . Once I arrived , I had to wait for over ten minutes in my car to have someone ask me what I am there for . Once I was addressed , they continued to m More

by Ferrot1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amanda

Oct 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We value feedback from our customers, especially regarding our procedures, Ferrot1925. We're disappointed to hear about the delays and lack of updates. These are issues we will need to address with our service team so that we can provide a five-star experience if you choose to return. Thank you.

June 21, 2024

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I went without an appointment and Tommy was the best service advisor in getting my truck serviced and washed. I’ll be back! More

by Melonie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're glad Tommy could provide you with excellent service. We look forward to seeing you again soon!

June 15, 2024

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Seamless process, friendly staff, clean facilities, start to finish 4hrs out the door!! thank you More

by sassanomario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Macon Huntsinger , Derek in Finance 5 stars

Jun 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with us. Enjoy your new car, and if you need anything else, don't hesitate to reach out!

June 04, 2024

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Employee Rating

From sales to finance, everyone at this dealership made us feel like family. We truly appreciate the fantastic car buying experience! More

by amandarobinson22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Macon Huntsinger

Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you felt like family during your car buying journey. Enjoy your new ride, and if you ever need anything, don't hesitate to reach out!

May 29, 2024

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They had a great selection of vehicles, over 600! My salesman, Tommy could not have been any better. He was so helpful and answered any questions I had. He was so knowledgeable on the vehicle I wante More

by shannaburst10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Corpus

May 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Tommy and our extensive selection. We're here to help whenever you need us. Enjoy your new ride!

May 10, 2024

Dealership Rating
Employee Rating

Professional service performed by professional service advisors and professional technicians. Business like environment with friendly service. More

by Wgyarfas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to leave us this review! We're happy to know that our team continues to go above and beyond.

May 04, 2024

Dealership Rating
Employee Rating

Tommy is a great service guy. When I drove up to get service done on my HR-V another service advisor came up to me and ask me if I had an appointment, I said no and he walked away More

by Nancy-Michael-Faith
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
May 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience, we appreciate your feedback. We're thrilled to hear that Tommy provided you with excellent service. We'll ensure to recognize his dedication to customer satisfaction.

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