Tommy Mauro | Page 13

My wife and I (along with Baby Christopher) would like to thank everyone over at Scwhartz Mazda. We came to your dealership yesterday for a service issue and ended up leaving with a new vehicle. Funny how ye thank everyone over at Scwhartz Mazda. We came to your dealership yesterday for a service issue and ended up leaving with a new vehicle. Funny how yesterday's events transpired, however we could not be happier with the outcome. My family now has a brand new, reliable and safe vehicle that will be with us for years to come. More

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I made an appointment for a used Subaru on the internet. The car was prepped and ready to review but my wife didn't want it. See saw a used Mazda Tribute in the lot and liked it very much. I was also impr The car was prepped and ready to review but my wife didn't want it. See saw a used Mazda Tribute in the lot and liked it very much. I was also impressed but thought the price was too high for my budget. We told Tom what we wanted and my price range and asked him for any other cars. He told us to wait a little. He came back from seeing the general manager and lowered the Mazda Tribute my $2000. He got ready and I test drove it that day and more importantly my wife loved it. We took it home that day. I was really impressed with the complete experience. I had a very bad experience with a previous dealer (Jim Curley) in Lakewood. The car was suppose to ready for me to test drive and fluids changed etc. I drove 80 miles round trip to see it. The salesman couldn't find the keys for me to test drive and the fluids it appeared were not changed. Ernie did the paper work and I didn't have enough in my checking account. Also, it was a holiday but I was able to use my credit card. I paid by personal check and the next day. They accepted a regular check and I didn't have to pay extra for a certified or cashier check. We also talked about our military experience. What a great guy and he offered a few free extras for when I bring in my car for service More

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Tommy Mauro was an excellent salesman and he got to our bottom line quickly, making the process enjoyable. Normally we really hate the process of going back & forth in price but he was an excellent salesm bottom line quickly, making the process enjoyable. Normally we really hate the process of going back & forth in price but he was an excellent salesman who understood the buyer's point of view. The finance guy was very good as well. All in all it was an extremely positive experience. This is a very well run dealership! More

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Tom and Nancy were extremely helpful and courteous during the entire transaction. I also visited the service center for the first time and they were able to fit me in and had the car ready when promised. A the entire transaction. I also visited the service center for the first time and they were able to fit me in and had the car ready when promised. All very helpful! One more person, Carmine. Hope I got the name right. He discussed the financing and was an all around friendly person. More

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