Tommy Reed | Page 9

Dedicated to providing excellent sales and service I have just purchased my 2nd Kia Optima from Ray Skillman Kia/Mitsubishi. I came back for a second round partly because of the quality of the first O I have just purchased my 2nd Kia Optima from Ray Skillman Kia/Mitsubishi. I came back for a second round partly because of the quality of the first Optima, partly because of the sales experience, and partly because of the fine service to my vehicle. Re. the first purchase, I found myself with a car I could not live with. I purchased a new car that was, after 6 weeks, obviously the wrong car for me. The driver's seat was so uncomfortable, I was beginning to have back problems. I needed to be "rescued" from a bad purchasing decision, a purchase which was made from another Skillman dealership. That salesperson worked with Skillman Kia to find a solution and arranged for me to trade for a new 2014 Optima. I had to absorb the considerable depreciation from trading a new car after only 6 weeks' ownership. Skillman Kia made it work, and I found myself with a great new comfortable car. I honestly didn't think they would be able to get me financed, but they did! My 2nd Kia purchase came about as I was having the 2014 serviced. While waiting, I struck up a conversation with a young new salesman, and he convinced me that if I was interested, they could put me in a new 2018 Optima. I was skeptical at first, given my negative equity in the 2014 Optima. I decided if they could get me the exact car I wanted, the model, trim level, even the colors, at a price I was comfortable with, without continuing my negative equity situation, I would go for it. I honestly didn't think it could happen, but that's exactly what they did. By going to a lease, they made it a reality. The exact car I wanted was found, but it was over 150 miles away, in Ohio, I had to wait a day and a half for it to arrive, but it was worth it. It's exactly what I wanted! I know several of the sales staff worked very hard to make it all happen. I was even given a new Optima to drive while my car was in transit, rather than remand my old car back to me. I was offered a number of optional items for the car, but never pressured to take any of them. And everyone on the staff I came in contact with was very helpful and friendly. Same goes for the service department. All of my routine service was performed at the dealership, with zero complaints. Those kinds of experiences will keep me coming back for more. More

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Tommy saved the deal After a bumpy start with the car lot we were given Tommy as our sales man. He was honest and clear. Showed us only what we could afford and wanted us After a bumpy start with the car lot we were given Tommy as our sales man. He was honest and clear. Showed us only what we could afford and wanted us to find the right car quickly. He was a great help and we trust him. If it weren’t for Tommy we probably would have gone to another dealer. More

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Fast and Courteous Tommy Reed was one of the best salesperson we had car hunting this week. Because he was able to find the best car at the best price in the best condi Tommy Reed was one of the best salesperson we had car hunting this week. Because he was able to find the best car at the best price in the best condition to meet our needs we had to buy the car on the spot. My wife loves the car and it’s he best car purchase experience we have ever had. More

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Extremely satisfied Awesome experience from sales to finance. Very friendly and down to earth. Have already recommended to several people! Will be returning to see them a Awesome experience from sales to finance. Very friendly and down to earth. Have already recommended to several people! Will be returning to see them again! More

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I'm super picky! I warned the team early that I might be high maintenance. I didn't need a vehicle...just wanted one. They were so patient with me and my specific req I warned the team early that I might be high maintenance. I didn't need a vehicle...just wanted one. They were so patient with me and my specific requests! Both Tommy and Andrew treated me with respect and kindness. They were attentive to my wants/needs/concerns. They've got a forever customer in me (which is about every 3 yrs since I get bored quick) More

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Great service! Tommy Reed was very helpful and took excellent care of us. He took all the time we needed to make sure we left with what we wanted. Such a pleasure wo Tommy Reed was very helpful and took excellent care of us. He took all the time we needed to make sure we left with what we wanted. Such a pleasure working with him and his other staff members. More

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Robert, Tommy, & Brandon are the best All have a really great sense of humor and professionalism. Helped us through everything and didn’t get frustrated when we were difficult. Would recom All have a really great sense of humor and professionalism. Helped us through everything and didn’t get frustrated when we were difficult. Would recommend! More

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Great Experience Friendly-knowledgeable individuals, making the process easy to complete. Solved all issues ie color options with solutions. Due service would recomm Friendly-knowledgeable individuals, making the process easy to complete. Solved all issues ie color options with solutions. Due service would recommend and return for future ventures. More

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Great salesmenship Tommy was great to work with. I appreciate the customer service that he gave and the fact that he listen to what want I wanted. Tommy was great to work with. I appreciate the customer service that he gave and the fact that he listen to what want I wanted. More

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Tommy Reed My review is that i received awesome service. Went it in thinking I didn't have a chance and walked out with a new Kia Sedona. Thanks Tommy Reed!!! My review is that i received awesome service. Went it in thinking I didn't have a chance and walked out with a new Kia Sedona. Thanks Tommy Reed!!! More

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