Tommy Rougeux

Worked with my Service Advisor Tommy Rougeux to schedule a last minute tire rotation for a road trip. Tommy scheduled me the same day and delivered my truck back to me in record time, while I waited in the a last minute tire rotation for a road trip. Tommy scheduled me the same day and delivered my truck back to me in record time, while I waited in the LR lobby. I highly recommend scheduling with Tommy to ensure good use of your time and no frills or surprises on the final invoice. More

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Tommy R. is always very helpful and informative and knowledgeable and I always appreciate his service and support. is always very helpful and informative and knowledgeable and I always appreciate his service and support. More

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Most knowledgeable and polite service manager I have ever dealt with. Always a great experience dealing with Tommy! dealt with. Always a great experience dealing with Tommy! More

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Excellent Customer Service! !!! Tommy - you continue to provide nothing but the best customer service to my family!!!! Thank you!!!! !!! Tommy - you continue to provide nothing but the best customer service to my family!!!! Thank you!!!! More

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Tommy was very helpful and the service was very efficient. It was a good experience. efficient. It was a good experience. More

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Awesome job and thanks to the service team for taking excellent care of my LR4. Number one in the land. Tommy is the man! excellent care of my LR4. Number one in the land. Tommy is the man! More

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Excellent Customer Service, especially from Tommy. He always kept me informed of what happens with my car. Also I have a loaner car for 7 days. Yes It took a long time to get my car back, but it was n He always kept me informed of what happens with my car. Also I have a loaner car for 7 days. Yes It took a long time to get my car back, but it was not their fault, their computer system was compromised and they couldn’t configure or program my car’s computer. More

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Fabulous quality and professional service - would not go anywhere else- appreciate attention to detail and Tommy Rougeaux does a great job - anywhere else- appreciate attention to detail and Tommy Rougeaux does a great job - More

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Steve Miller runs a horrible service shop full of liars and scammers!! Stay away. Kept my car hostage for a full week with no updates just for them, instructed by him to return my car with no solution. and scammers!! Stay away. Kept my car hostage for a full week with no updates just for them, instructed by him to return my car with no solution. More

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Just completed my 40K service with Rosenthal Land Rover Tysons Corner (1592 Spring Hill Road, Vienna, VA 22182) — an outstanding experience! My MY23 Defender 130 was handled with care by a top-tier serv Tysons Corner (1592 Spring Hill Road, Vienna, VA 22182) — an outstanding experience! My MY23 Defender 130 was handled with care by a top-tier service team. Tommy Rougeux, my service advisor for over two decades, continues to deliver exceptional service. From pre-service check-in and scheduling to walking through any issues and arranging a proper dealer-based loaner, Tommy ensures everything runs smoothly — and he got my Defender back to me promptly. Although MY23 is the first production year for the D130, Tommy’s deep experience with the Defender line goes back to the D90 and D110 from MY20. He’s an award-winning Land Rover professional, and it shows — he seamlessly coordinates between Sales and Service, keeps communication clear, and is always transparent and professional. If you haven’t worked with Tommy yet, now’s the time to book an appointment. If you drive a Defender and are in Bethesda, beep hello! And if you don't have one but are considering -- AND YOU SHOULD -- go see Mike Paluh, Sales at Rosenthal Land Rover Tysons Corner! (And yes, Rosenthal has the best espresso/latte machine in any dealership lounge... not that I hang out there excessively. 😉) More

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