Tommy Thacker

My buying experience was awesome. Tommy my salesman did an outstanding job getting me the right vehicle at a fair price… Tommy my salesman did an outstanding job getting me the right vehicle at a fair price… More

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Inappropriate and rude sales staff We looked at a car and wanted to sleep on it before deciding. The next afternoon we called and said yes we wanted the car, but could not come in until We looked at a car and wanted to sleep on it before deciding. The next afternoon we called and said yes we wanted the car, but could not come in until the following day to sign a purchase agreement. The car drummed up interest during that time and the store policy is not to hold cars. That was new to me, but understandable. I texted the sales person that I intended to move on and wished him luck. His response was to say “you have no one to blame but yourself.” And that I should pulled the trigger when I had the chance. That response was incredibly rude and inappropriate. He could have simply offered to let me know if it was still available when I could come in - makes me wonder if they really had any other interest. No car is worth dealing with a jerk. More

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Great Experience Tommy Thacker is an Amazing Salesman! He's very personable and kind. Great Experience at Lupient Kia Bargain Lot. Appreciative of the service Tommy an Tommy Thacker is an Amazing Salesman! He's very personable and kind. Great Experience at Lupient Kia Bargain Lot. Appreciative of the service Tommy and Jaime Smulders gave to me today! Thank You we are enjoying our Kia Optima! More

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Smooth and easy Tommy and all of the Lupient used car staff was great to work with. By far one of the easiest car buying transactions every. Outstanding!!!! Tommy and all of the Lupient used car staff was great to work with. By far one of the easiest car buying transactions every. Outstanding!!!! More

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New Car Purchased a great new car at this location and had great help from the Salesperson, Tommy Thacker was the best! would highly recommend him for another Purchased a great new car at this location and had great help from the Salesperson, Tommy Thacker was the best! would highly recommend him for another car sale More

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Chad Marshall is the meaning of great customer service Chad Marshall was and has been amazing to work with. After purchasing my vehicle that I love so much, there were a couple hiccups I found on the car a Chad Marshall was and has been amazing to work with. After purchasing my vehicle that I love so much, there were a couple hiccups I found on the car after purchasing (it was raining when I bought it) and he handled the issue with no questions. I strongly recommend asking for Chad if you see a car at Lupient Lia that interests you. He worked with me as well when I purchased the car and and just overall made the expierience great. He remembered I wanted black rims and even emailed me a link for them. Tommy was also good to work with, he smiled and was accommodating. When I found my car online, I went to take a look (dealership es was closed) but tommy and Chad let me see and even test drive the car and I came back the next day to purchase it. I also want to mention Todd the body Manager he was very nice when I met him as well. Thank you very much! Tina More

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