Tony Bower

I'm very impressed with there customer service throughout the entire dealership. I bought a car less than a month ago, drove roughly 900 miles and the car said oil change needed. Was surprised but made appo the entire dealership. I bought a car less than a month ago, drove roughly 900 miles and the car said oil change needed. Was surprised but made appointment. I was waiting for the car to be done and a sales person, Israel came and ofter to get me into a new car. I informed him I just bought my car and hadn't made my first payment. Long story short, Israel made sure I didn't pay for the oil change and was very professional. I will recommend Israel to anyone looking for a vehicle. Thank you for being a great customer caring dealership! More

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Good service experience! Was in and out quickly and they were all very friendly from start to finish. Was in and out quickly and they were all very friendly from start to finish. More

by seth.clayton0 Verified Customer Verified Customer

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Jenkins KIA of Crystal River has amazing team! !! I am proud to recommend this dealership to anyone. !! I am proud to recommend this dealership to anyone. More

by ratethetruthandonlythetruth Verified Customer Verified Customer

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Excellent service, great communication, short wait times, and all around great job. Wouldn’t go anywhere else. and all around great job. Wouldn’t go anywhere else. More

by DyschordianX Verified Customer Verified Customer

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I called the Kia service department in Crystal River on Wednesday March 4th to find out how much a synthetic oil change was for my Kia Soul. The advisor told me it was $68.00 for a synthetic oil change. I Wednesday March 4th to find out how much a synthetic oil change was for my Kia Soul. The advisor told me it was $68.00 for a synthetic oil change. I told him I had a ten dollar off coupon that Kia had sent me and he told no problem you could use it on your next visitI. I made an appointment for Friday March 6th. When I got there I was specific that I did not want the tire rotation which is an extra $119.00. The advisor then started interigating me on why I did not want the tire rotation. I understand they are trained to upsale but that was very concerning to me. And it made me a little uncomfortable. I gave him the ten dollar off coupon. When I went to pay I asked why they did not honor the coupon. He told me that oil had gone up and he did give me the $10.00 off. So the bottom line is I did not get the $10.00 off which should have been $58.00 plus tax. The final bill was $70.00. I really like that Kia is traine to work on my Kia Soul, but the the way I was treated was not right. I really dont want to find another dealer for servicing my vehicles, but I will start calling around to find a dealer that will honor there promises and honor the coupons that sent to me. Very disappointed. More

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Upon arriving and entering the service area, a young person not affiliated with Jenkins came in an announced our windshield needed replacing. What? I went out and looked and the divots in the windshie person not affiliated with Jenkins came in an announced our windshield needed replacing. What? I went out and looked and the divots in the windshield were not there when we entered Jenkins parking lot. I believe the damage was done by the young man to garner business for himself. Then Jenkins facilitated setting up the replacement of our windshield with this young man despite my request to stop. When I got home and investigated the windshield company, I discovered it is a scam business. Many BBB complaints against it. I contacted my insurer and they are well aware of this windshield company and its tactics. I switched the repair to a different windshield company. This should never have happened. I am hesitant to return to Jenkins because of this seeming ill-gain relationship between Jenkins and the windshield company. More

by THOMASJYOUNK Verified Customer Verified Customer

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Customer Service Rep Dave was outstanding! I would highly recommend Jenkins KIA to anyone who wants gold standard service! I would highly recommend Jenkins KIA to anyone who wants gold standard service! More

by ggjd1982 Verified Customer Verified Customer

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Jenkins KIA made it very easy to schedule my regular maintenance. They treated me promptly and check in was a breeze. They kept me informed and had my car ready as promised. Everything on my end was sm maintenance. They treated me promptly and check in was a breeze. They kept me informed and had my car ready as promised. Everything on my end was smooth and effortless. More

by PLB34442 Verified Customer Verified Customer

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Very professional. Timely service, nice customer waiting area. Will continue to have my vehicle serviced at Jenkins KIA based on my previous experience. Timely service, nice customer waiting area. Will continue to have my vehicle serviced at Jenkins KIA based on my previous experience. More

by EDD6383 Verified Customer Verified Customer

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POLICY ON ADDON TO MANUFACTURE S WINDOW STICKERS IS A FARCE,SERVICE DEPARTMENT AND SERVICE PEOPLE ARE GREAT,CARING PEOPLE WITH HONEST OPINIONS A OUT MY VECHICLE. FARCE,SERVICE DEPARTMENT AND SERVICE PEOPLE ARE GREAT,CARING PEOPLE WITH HONEST OPINIONS A OUT MY VECHICLE. More

by makeithappeninc01 Verified Customer Verified Customer

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