Tony Cancila | Page 6

Throughout the buying experience (including everything from an introduction of the products, familiarization with the options, ordering specific features, and delivery of my new vehicle), Tony Cancila, Ga from an introduction of the products, familiarization with the options, ordering specific features, and delivery of my new vehicle), Tony Cancila, Garland Dismuke and Mike took great care of us, essentially treating us like we were their most important customers. We will definitely be referring the Marty Cancila dealership to family and friends so they can also experience such wonderful customer service. More

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We have been customers of Tony's dealership for a number of years. My wife purchased a used car there before we were married which we later drove for a number of years. Later we purchased a used Horizon the of years. My wife purchased a used car there before we were married which we later drove for a number of years. Later we purchased a used Horizon there for our son when he was in college, helped my mother-in law in purchasing a used Dodge for her use in the late 1990's. My wife and I were looking for a new van in late 1998, looking at several dealerships. We stopped in here while test driving a new Plymouth van from down the street, and test drove a 1999 Dodge Caravan. They were able to provide us with that Caravan, much better equipped than the other dealer's, as well as a better extended warranty. They even took the Plymouth back to the other dealer. My wife was looking to upgrade from her Champ to a Sebring. I stopped off on a Saturday morning, talked with a salesman and took a test drive of a 1999 Sebring. We stopped at our house, talked with my wife, she loved the car, and she asked me to see if we could test drive it over the weekend. The salesman was not sure that we could do this, but as we walked back into the dealership we ran into Tony, and he told the salesman to do it. We came back in after the weekend, and purchased the car. After the kids both graduated from College, we were interested in a new sedan, so being quite satisfied with Cancila's service, we went there first. We test drove the 2004 Stratus, they said to bring it back in on Monday after work since it was almost closing time. We came back in and purchased the car. We really like the degree and quality of service that we get at Cancila's, they make you feel and know that they are really interested and friendly. When in for service, I met Stan Green, and over the 7+ years that I had the Stratus we visited and talked every time I came in. I told him in 2011 that we were interested in replacing my car for a new one in 2012. He was never high pressure, but just stated that he would work to get me a great deal whenever we were ready. On November 29, 2011 I came in for an oil change, and noticed a 2011 Chrysler 200, that was very appealing. After checking my car in at the Service Dept. and walked out to look over the 200. I went inside, and looked for Stan. We talked about the car, it had only 7,3xx miles on and had been traded in on a larger Chrysler 300. We went out for a test drive and on the way back I asked Stan if I could take it home to show it to my wife. He took me to his boss who said yes, but was concerned when I said we lived in O'Fallon, MO. Tony as sitting next to him, and said to let me take it for an overnight. Needless to say, my wife loved the car, and we came back the next day and purchased the car and extended warranty. Stan has been a good friend, salesman, and all around good person to know, and we will be talking with him and Tony when we decide to replace my wife's Chysler Sebring. Stan's style and sincerity has a lot to do with our being a regular customer of Tony's. More

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