Tony Cancila
Tony Cancila at Clement Chrysler Dodge Jeep Ram Florissant

Tony Cancila

General Manager

Clement Chrysler Dodge Jeep Ram Florissant

2175 N. Hwy 67
Florissant, MO 63033

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3.3
50 Reviews
3.3

50 Reviews

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50 Reviews of Tony Cancila

May 28, 2026

Dealership Rating
Employee Rating

The service was great the manager made sure I wouldn’t be overwhelmed with a bill I couldn’t afford. Clement gets my approval for good service More

by ARELLMOPKINS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 29, 2026

Clement Chrysler Dodge Jeep Ram Florissant responded

Thank you for the great review! We’re glad Tony and our service team took the time to make sure you received the repairs you needed without feeling overwhelmed by the cost. Providing honest guidance and taking care of our customers is always our goal. We truly appreciate your support and thank you for choosing Clement CDJR Florissant!

May 16, 2026

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Did not honer the warranty keep truck for 2 weeks nothing got fixed still cost $1200 More

by Robinson252581
Service Price Transparency
Workmanship
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Recommend Dealer
No

April 17, 2026

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I’ve been without a car Title since 1/12/26, and it’s now 4/17-26. I’ve misled & lied to since day one at Clement. They are NOT transparent & they talk slick: A Financier tried to RUSH me when I was signing More

by REESE196939
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Cortez Thompson, Mike Hilfink

April 07, 2026

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Extremely long wait time Misdiagnosis Very Unprofessional costumer service Warranty Company Denied repairs on covered problem More

by TEEWHY5252
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 09, 2026

Clement Chrysler Dodge Jeep Ram Florissant responded

Hello TEEWHY5252, we are disappointed to hear you had a negative experience. We apologize for the long wait time, misdiagnosis, and the level of service you received, as that is not the standard we strive for. We also understand how frustrating the warranty situation must have been. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to Jerry Nutaut at 314-831-3300 x1866 or jerry.nutaut@clementcdjr.com at your earliest convenience. We hope to hear from you soon and look forward to seeing if we can address your concerns.

October 22, 2025

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Absolutely the Best Dealership in the St Louis area, General manager Jason Dorton is a plus he goes far beyond to make you happy More

by Jbritter
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2025

Clement Chrysler Dodge Jeep Ram Florissant responded

Hello Jbritter, thank you for taking the time to leave us a review and for those kind words! We always strive to provide the best customer service and greatly appreciate the opportunity to earn your business. We are always more than happy to assist you if anything comes up and we hope you enjoy your vehicle! Sincerely, Your Friends at Clement CDJR Florissant

September 05, 2025

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We had a great experience with Clement from start to finish. They were very patient with me as I was very indecisive. Unlike a lot of other dealerships, they were not too pushy just to make a sale. They More

by Sonja Graham
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken Fredrick, Dee

Sep 10, 2025

Clement Chrysler Dodge Jeep Ram Florissant responded

Hello Sonja, thank you for taking the time to leave us a review and for sharing your positive experience with our sales team! We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement CDJR

July 24, 2025

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Keep up the great work! Wanna continue coming to you guys and being a dedicated customer for near future!! More

by greenbaypackers10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hilfink

Jul 25, 2025

Clement Chrysler Dodge Jeep Ram Florissant responded

Hi greenbaypackers10, Thank you so much for the kind words! We’re thrilled to have you as a dedicated customer and look forward to continuing to provide you with top‑notch service. See you soon! Sincerely, Your Friends at Clement CDJR

February 25, 2023

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Arturo and team has been a pleasure to deal with and so efficient. Arturo is very knowledgeable and kind. Love that you can handle almost everything online not many dealers have made that step into the 21s More

by Cstreich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hilfink, Dan Sullivan , Arturo Barraza

Feb 28, 2023

Clement Chrysler Dodge Jeep Ram Florissant responded

Thank you so much for your praise and kind comments about Arturo! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 01, 2021

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Employee Rating

I AM SOOOO SICK OF MARTY CANCILA!!!! I have a Jeep Renegade 2018, there has been a recall for this car and we have been back and fourth with the services team at least 2/3 times since April 2021. I ha More

by jay88cj83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cortez Thompson , Carly

Jun 04, 2021

Clement Chrysler Dodge Jeep Ram Florissant responded

Dear Mr. & Mrs. Jackson, we would like to apologize for your frustrating experience with our Service department. The situation you have described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we would like to regain your trust. If you are open to discussing this issue in further detail, please reach out to Jason Dorton, Fixed Operations Director, at (314) 831-3300 ext. 1989 or jason@martycancila.com. Thank you for alerting us to this issue and we look forward to speaking with you soon.”

November 09, 2019

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Employee Rating

Excellent Service I started with the internet search, the results were positive. I received a call back almost immediately from (Lamont). Requested information about More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hilfink, Mark Ware , Lamont, TK

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