Tony Frierson

This was a great experience! Working with Justin and the rest of the staff was a pleasure during the purchase process. Everyone was friendly, polite, and informative. I appreciat Working with Justin and the rest of the staff was a pleasure during the purchase process. Everyone was friendly, polite, and informative. I appreciate that I didn't need to wait excessively to complete the purchase. Thanks, everyone! I love my new car. More

by Kimberly G Verified Customer Verified Customer

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The staff were extremely friendly. Tara and Tony worked very hard to make this an easy process, since I had just been in a car accident and had limited mobility. Thanks for getting me Tara and Tony worked very hard to make this an easy process, since I had just been in a car accident and had limited mobility. Thanks for getting me in a vehicle so quickly. More

by cherylrenae Verified Customer Verified Customer

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BUYER BEWARE! !! before you buy a preowned vehicle from here, I would have it checked out by a 3rd party. The car we traded in for has spent more time at that deale !! before you buy a preowned vehicle from here, I would have it checked out by a 3rd party. The car we traded in for has spent more time at that dealership, then we have even driven it!!! Now we are on the hook for an extra 6K for a car that was NOT properly checked in by them. I would NEVER recommend this place. More

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Purchased vehicle from out of state which isn't easy. The sales department to the management department made the whole process straight forward and seamless. The sales department to the management department made the whole process straight forward and seamless. More

by tj.nims Verified Customer Verified Customer

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They will overcharge you for a car. No integrity whatsoever. Avoid avoid Be wary, people! No integrity whatsoever. Avoid avoid Be wary, people! More

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Brianna was very helpful and explained everything well. She was also courteous and pleasant to work with. Overall, I was very happy with the experience. I would give her 5 stars if she was listed below. She was also courteous and pleasant to work with. Overall, I was very happy with the experience. I would give her 5 stars if she was listed below. More

by lawrence.tinker52 Verified Customer Verified Customer

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Recently purchased a used 2022 Tahoe High Country valued at over $75K. Dealership and I communicated back and forth for nearly a week regarding vehicle and condition. I was very skeptical at purchasing fro at over $75K. Dealership and I communicated back and forth for nearly a week regarding vehicle and condition. I was very skeptical at purchasing from dealership due the purchase being a site un-seen. Meaning I would have car delivered to Ft. Lauderdale without being able to inspect in person. Fast track to the day before delivery, pricing and everything has been finalized I communicated to the dealership (sales manager and sales rep Philip that I already had a pre-approval from my own bank and would not need to use dealership financing. At 4:30 pm in the afternoon the day before delivery they notified me that pricing would increase by roughly $3K because I was not financing through dealership(I was pre-approved for 6% rate from my own credit union). I was insured that if I give dealership opportunity that they would be able to match or beat my pre-approved rate. I was very explicit prior that I would be self financing because of encountering same issues with other deanships in the past. Unfortunately not the case they came back at 8.5% and told me that's the best they could do. At that point I walked away from deal due to increase payment amount and the lack of transparency regarding their pricing. Ironically 20 minutes later I receive a phone call from finance manager that they were able to find a rate at 6.75% (I have a 800 credit score) Fast forward another week later. I finally have time to go through vehicle and inspect with more time (car was delivered on the day leaving for vacation) Car was delivered with open recalls, non working wiper blades, no car jack, no key to remove wheel lock. The formal response from the dealership "Good afternoon! I talked with both, the General Manager and the Used car Manager. They are not going to provide any assistance with the jack or wheel lock key. " I was insured by Philip that car was pristine condition and had all stock components and parts. More

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This is like the 6th or 7th car I’ve bought from the same salesman Alex, I’ve followed him from his previous dealership to Volkswagen of Gainesville. He is a wonderful person, makes you feel like your his fa salesman Alex, I’ve followed him from his previous dealership to Volkswagen of Gainesville. He is a wonderful person, makes you feel like your his family not just a customer. If you need Information on a Volkswagen he’s your go to! The knowledge he has on Volkswagen products is unbelievable, it shows he’s definitely hard working and dedicated. Everyone at the dealership ship from start to finish was amazing as well! I would definitely not only recommend them but also will purchase every vehicle for my family from them (as long as Alex is there ;-)). Seriously great service from reception all the way to finance and management, I never felt pressured to buy, it was definitely a pleasure doing business with this dealership. More

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Great service, spanish speaking representative available, free coffee, waters and snacks. They got us a great deal and tried to help us find the car we needed. free coffee, waters and snacks. They got us a great deal and tried to help us find the car we needed. More

by diego.ivan.pedro Verified Customer Verified Customer

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Great environment, no hassling or hustling salesperson. Made the complete process easy and simple. I would buy from them again. Made the complete process easy and simple. I would buy from them again. More

by Lloyd Verified Customer Verified Customer

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