Tony Jackson | Page 13

First time working with Audi for a new lease (after being with Lexus for years) exceeded my expectations and made us feel good about our decision. Also, they were able to accommodate almost every request I h with Lexus for years) exceeded my expectations and made us feel good about our decision. Also, they were able to accommodate almost every request I had for my vehicle and lease. They made it easy and comfortable to get into a substantial financial obligation. Much appreciated. Still happy we chose Audi marietta and wouldn’t choose any other than Christian Postell! More

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The dealership initially was very shady, but Christian made the whole experience worth it. I cane back to get another vehicle just because of how genuine and honest he was. I would not buy a vehicle excep made the whole experience worth it. I cane back to get another vehicle just because of how genuine and honest he was. I would not buy a vehicle except through him. By far greatest salesman I have ever worked with! More

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I casually began looking for a 2021 Audi Q5 online on Friday night. I live in Birmingham and was willing to drive up to 200 miles to get a good deal. I had a 2015 Q5 to trade. I contacted several dealers Friday night. I live in Birmingham and was willing to drive up to 200 miles to get a good deal. I had a 2015 Q5 to trade. I contacted several dealerships via email and had several replies on Saturday morning. But Scott in sales at Audi Marietta blew everyone else out of the water. He was kind, considerate, and cut to the chase. Whereas other dealerships were requesting photos of my trade in and giving me the run around, telling me they were really busy today and so it may be a while before they could get back with me, Scott immediately texted me with a deal that I simply could not refuse. He was quick, to the point, gave me the best deal taht I didn’t even have to ask for, on a GORGEOUS 2021 Q5, gave me top dollar on my trade in-sight unseen, did not haggle me at all, and had all the paper work ready for me wheh I got there. My dog had brain surgery a month ago and is on seizure medications so I was in a hurry to get back home, and everyone at the dealership was asking me about my pup and trying to get me out as quickly as possible so I could get back to bham. Tony in finance was amazing! This man is truly kind hearted, professional, did not rush me, was upfront, honest, found me the best interest rate. He spoke clearly, (he’s got one of those great radio voices) answered all my questions, allowed me time to think, and really shot it to me straight. He is so knowledgeable and has been doing this line of work for 18 years. He asked about my sick pup, and was an animal lover himself. Everyone I spoke with was so considerate of my time and my needs, and to be honest, made me a deal I could not refuse. Rachel stayed late to show me all about the technology of the car. She was kind and patient, and very knowledgeable. She made sure I didn’t have any questions before I left. Oh I almost forgot, Scott even put a big red bow on the car and had it all detailed and ready to go for me. The actual dealership facility was INCREDIBLE. So clean and BIG! Lots of inventory. They were all so professional and most importantly they were so considerate and caring. I would 10000% buy a car from then again. I have never been treated so well at a car dealership. And they gave me the best deal right out of the gate. Such a great deal that I didnt even consider any of the phone calls of the other dealerships calling, bc I knew they couldn’t beat it. If you want a great deal, to be treated great, to not be rushed or haggled, go see the professionals at Audi Marietta. You won’t be disappointed. More

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Excellent experience! This was my first Audi purchase...an A4. The entire experience was easy and pleasant. Kevin Brayboy was very knowledgeable and helpful, as was Tony Ja This was my first Audi purchase...an A4. The entire experience was easy and pleasant. Kevin Brayboy was very knowledgeable and helpful, as was Tony Jackson. I would definitely recommend this dealership. It was obvious customer service is a priority. And, I love the car! More

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Excellent experience!! Began researching an appropriate vehicle to replace a large truck that I no longer needed. Decided an SUV/CUV would be appropriate. The Audi Q7 topp Began researching an appropriate vehicle to replace a large truck that I no longer needed. Decided an SUV/CUV would be appropriate. The Audi Q7 topped almost all the lists, so decided to give it a try. I was referred to Ahamed Eboo at Audi Marietta, and start to finish was thoroughly impressed. Mr. Eboo’s knowledge of the brand and the vehicles is second to none, and the buying experience was pleasant, professional, and efficient. Highly recommend to anyone!!! More

by jimwnance Verified Customer Verified Customer

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I could not imagine a better experience!! Scott Rismiller was a professional, low-pressure salesperson. I enjoyed working with him and felt that I was treated well in the sales process. I al Scott Rismiller was a professional, low-pressure salesperson. I enjoyed working with him and felt that I was treated well in the sales process. I also enjoyed my interaction with Tony in Finance and Rachel who walked me through the vehicles' technology features. An A++ experience from start to finish. More

by KIMSIDERS11 Verified Customer Verified Customer

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Sasha was great I bought a 2016 from Sasha and when it came time to buy another I didn’t hesitate to call him again. sasha is a class act! I bought a 2016 from Sasha and when it came time to buy another I didn’t hesitate to call him again. sasha is a class act! More

by ROBINKAHN Verified Customer Verified Customer

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Great Job!!! Very friendly and knowledgable staff. We got a great deal on our new Audi Q8. Kristin Thrasher-Gill our Audi Brand Specialist and all the staff trea Very friendly and knowledgable staff. We got a great deal on our new Audi Q8. Kristin Thrasher-Gill our Audi Brand Specialist and all the staff treated us like VIP's. Tony Jackson in business office handled our paperwork very efficiently and very quickly. The General Manager Randy Pullen Thanked us for our business in person. Great Job!!!Jim Ellis Audi Marietta. More

by MICKY196 Verified Customer Verified Customer

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Best dealer I've ever worked with when buying a car! Audi Marietta is awesome. Their Customer service is like no other dealership. They effortlessly go above and beyond to make the deal work for you! Audi Marietta is awesome. Their Customer service is like no other dealership. They effortlessly go above and beyond to make the deal work for you! More

by tunnelld Verified Customer Verified Customer

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Bad Post Sales.Smooth sales but bad once check is given Brian, As you may agree with me, our post-sale experience with your dealership was not good. On 9/19/19, we arrived at your dealership at 4:30 PM Brian, As you may agree with me, our post-sale experience with your dealership was not good. On 9/19/19, we arrived at your dealership at 4:30 PM and have already agreed on the price and terms. We requested that we come back the next day and pick up the car after it is ready since it was getting late. You told us that it would only take a short time to get the car ready and get the paperwork done. But the so called paper work turned out to be nightmare with up-selling. And it was around 8 PM, the car was handed to us. (i) Kapali drove the car back home and alas, he almost got killed since the headlights were not set to Auto and since no instructions or walk through were given/done. (ii) We noticed that the luggage rack had not been mounted even though we had explicitly asked that it be mounted and there was an agreement. (iii) We also noticed that the instruction manual (Owner’s Manual) was not in the car. (iv) We had not been given any instructions on the car especially on the electronics. (v) We were asked to come by and get these items sorted. We were offered $200 for our troubles. (vi) We did go to your dealership. We waited for a while. The luggage rack was mounted. The $200 offer was changed to subsequent free gas and cleaning. We told you that there is already a pending $60 obligation towards gas (now totaling $260). We asked that the new offer be placed in writing, You, Brian, refused to put this writing but wanted us to trust you by a handshake. We were then given a short training on the electronics. We came inside the dealership to get Owner’s Manual (which should have been in the car, but was not). You asked for my car keys to get the car filled with gas. We gave you the keys and waited on the side. The car was driven somewhere and was returned to the front of the dealership. Since we had spent considerable time at your dealership, we left in a hurry. When we reached home, we noticed that the paint on the rear panel on the driver side had been damaged. This damage should have been done when you had the car in your possession. We immediately called you and were asked to send you pictures of the damage. We did. We asked that you fix the problems. (vii) You told us that you will review the videos and get back to us. (viii) We waited for a couple of days. (ix) You then send us an email stating “After a full investigation We have determined that the damages show in the pictures you sent was not present at the time of your delivery.” We disagree. (x) You added “as a preferred customer of Audi Marietta we would offer to extend assistance in facilitating the repair for you at a reduced rate. The photo provided shows minimal damage and should not be extremely expensive. When can you bring the vehicle in so we can give you an estimate for the repair?” We disagree with your assertion that the damage was not present at the time of delivery on 9/21/19. You did not provide any evidence. We disagree with you. You already owe us $260+. Given our post-sale experience, we are very reluctant to work with you. We have been consulting others. Who should we appeal your decision? Should we do it to your Dealership Manager, to you Audi or ???. Please advise Sincerely, Raji Eswaran >>>>>>> 9/28/19 No reply was received as of now More

by Raji Verified Customer Verified Customer

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