Tony Kumm | Page 3

Received professional service from both service advisor and manager. Happy with how they handle any issues. and manager. Happy with how they handle any issues. More

by Taraannewise Verified Customer Verified Customer

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Had a scheduled appointment for an oil change and tire rotation. Then speaking Tarick about having issues with the truck not starting he looked into it and with the extended warranty I have it was covered rotation. Then speaking Tarick about having issues with the truck not starting he looked into it and with the extended warranty I have it was covered and replaced the starter that morning after confirming the mechanic had time and Tarick also ordered my center speaker that is blown.My Truck sat at Wallace Nissan for 3+ weeks 2 months ago but the truck would not repeat the just click when trying to start.They said they couldn't do nothing for me. Thanks to Tarick I don't have that problem anymore and actually feel comfortable driving the truck again and not worrying that it may not start. Thank You Tarick More

by Danny0523 Verified Customer Verified Customer

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Great service team. Wait times are short longe is enjoyable place to wait on your vehicle Wait times are short longe is enjoyable place to wait on your vehicle More

by John Verified Customer Verified Customer

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Everyone at Nissan was very friendly and professional. They took my car and info right away. I was satisfied with the service. They took my car and info right away. I was satisfied with the service. More

by LLM0223 Verified Customer Verified Customer

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Almost all the employees are friendly. Only one employee in service was bordering on rude. It was not Tony. Service was quick and accommodating. Only one employee in service was bordering on rude. It was not Tony. Service was quick and accommodating. More

by ZIP6321 Verified Customer Verified Customer

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I wasn’t impressed with the AI system. I had difficulty navigating it and getting it to understand what I was asking I eventually had to speak to an actual person to get me through to Tony I had difficulty navigating it and getting it to understand what I was asking I eventually had to speak to an actual person to get me through to Tony, Service writer that was referred to me by a long-standing customer of yours and Tony’s TONY was fantastic! Pleasant, energetic, and very knowledgeable! Best service person I’ve ever had.!! He explained everything to make sure I understood what was going on with my Rogue… kept in contact with me through the whole process. He is an asset to your Dealership! It was my first time there, and I will be definitely coming back! Thank you, Tony.. More

by bikengram50 Verified Customer Verified Customer

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The service experience overall was very positive. Everyone was polite, friendly, and gave me updates as things progressed. Everyone was polite, friendly, and gave me updates as things progressed. More

by JMAC2499 Verified Customer Verified Customer

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Happy to share my appreciation for the excellent service I received. It was a night and day difference compared to my last experience. My new service advisor took in my vehicle and completed the service I received. It was a night and day difference compared to my last experience. My new service advisor took in my vehicle and completed the service in under an hour. I was also very pleased to find that it was returned to me clean. Great job, and thank you for the efficient service. More

by KAKERK Verified Customer Verified Customer

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My experience was great Tarick did an amazing job helping me with my maintenance for my car. me with my maintenance for my car. More

by RODNEYIAJONES0 Verified Customer Verified Customer

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Treated professionally and knowledgeable will buy again even though Nissan has let me down in the past even though Nissan has let me down in the past More

by DABIGSEXY Verified Customer Verified Customer

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