Great service and experience!
Will be back and telling everyone to shop here for their new vehicle!
Will be back and telling everyone to shop here for their new vehicle!
More
by AMANDADBURROSS
Verified Customer
Verified Customer
Oct 09, 2023 -
McDonough Hyundai responded
Amanda, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing McDonough Hyundai!
Michael Austin
Owner Loyalty Manager
470-713-7468
Oct 10, 2023 -
McDonough Hyundai responded
Hi Amandadburross, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
The entire experience was very oositive.
From the time we walked in the door until we left was A+++++.
From the time we walked in the door until we left was A+++++.
More
by ballardjames
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Bobo
Oct 05, 2023 -
McDonough Hyundai responded
Thank you, James, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Michael Austin
Owner Loyalty Manager
470-713-7468
Oct 06, 2023 -
McDonough Hyundai responded
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The sales rep Anthony was professional, I had a letter
sent to me stating a check of what they were going to give me for my vehicle and the cost of a trade-in when I went there it was a total different st
sent to me stating a check of what they were going to give me for my vehicle and the cost of a trade-in when I went there it was a total different story.
The manager never came out to talk to me and just told the salesman to give me my keys to my car back and that they couldn’t do a deal with me very unprofessional.
More
by Loki1234
Sep 28, 2023 -
McDonough Hyundai responded
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (470) 646-6634 to share more details about your visit so we can make things right.
Jeremiah is always so helpful.
He’s my go to person when I have a question.
He’s my go to person when I have a question.
More
by PSmith
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeremiah Augustinvil
Sep 18, 2023 -
McDonough Hyundai responded
Thank you for taking the time to share your thoughts on working with Jeremiah and our team. We're glad to hear we delivered such a great experience!
Michael Austin
Owner Loyalty Manager
470-713-7468
My Salesman Tony was amazing, the sales manager and the
business manager were also amazing! I arrived a little late and everyone stayed until past 10:30 pm to help me out. Outstanding.
business manager were also amazing! I arrived a little late and everyone stayed until past 10:30 pm to help me out. Outstanding.
More
by GundlachTaylor
Verified Customer
Verified Customer
Other Employees Tagged:
Serena Mangham, Mike McConaha, Darren Surry
Sep 06, 2023 -
McDonough Hyundai responded
It's fantastic to hear that Tony provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing McDonough Hyundai!
Michael Austin
Owner Loyalty Manager
470-713-7468
Sep 08, 2023 -
McDonough Hyundai responded
Hello, we're happy you found our staff to be so supportive during your experience here at McDonough Hyundai. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!
As soon as I pull in, the service personnel greet me with
a friendly smile. They greet me at my car door, check me in and out, and always ask if I want something to drink or snack on. The service Technician
a friendly smile. They greet me at my car door, check me in and out, and always ask if I want something to drink or snack on. The service Technician always takes my car and starts working on it immediately. The lounge area is always clean, as are the facilities, the coffee station is fantastic; and the wait onsite is fantastic. The service crew makes you feel fantastic. Continue providing great customer service.
More
by avillatull
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeremiah Augustinvil, Steve Cloud, Willie Fisher, THYRONE "Jay" Jackson, JERIL RASHAD LYMON, Bakary Sanon, Darren Surry
Sep 01, 2023 -
McDonough Hyundai responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.
Michael Austin
Owner Loyalty Manager
470-713-7468
We spent five hours at the dealership.
Excessive amount of time spent between the sales person,, and the general sales manager. Confusion with the sales contract, even though we negotiated
Excessive amount of time spent between the sales person,, and the general sales manager. Confusion with the sales contract, even though we negotiated the price prior to going to the dealership. Tony, the salesman, was extremely helpful and explained the different functions of the car and he set up our Bluetooth phones. I highly recommend him to future customers.
More
by barryzeitman
Other Employees Tagged:
Steve Cloud
Aug 27, 2023 -
McDonough Hyundai responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Michael Austin
Owner Loyalty Manager
470-713-7468
The experience was tremendous!
The staff and Craige were amazing and adamant about making sure that all our needs were met.
The staff and Craige were amazing and adamant about making sure that all our needs were met.
More
by JUWUANNSMITH
Other Employees Tagged:
Craige Burke, THYRONE "Jay" Jackson
Aug 24, 2023 -
McDonough Hyundai responded
It's great to hear that Craige was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai!
Michael Austin
Owner Loyalty Manager
470-713-7468
excellent customer service very professional, polite and
helpful with the transaction in every step of the way.
helpful with the transaction in every step of the way.
More
by demarcusjester
Other Employees Tagged:
THYRONE "Jay" Jackson
Aug 22, 2023 -
McDonough Hyundai responded
Thanks for your feedback on your recent visit to McDonough Hyundai, Demarcus. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Michael Austin
Owner Loyalty Manager
470-713-7468
I had a great experience with Mr.
Plummer. He was extremely helpful with everything. I will recommend yall to my family and friends.
Plummer. He was extremely helpful with everything. I will recommend yall to my family and friends.
More
by brandisteadham21
Other Employees Tagged:
Chamas “Champ” Plummer
Aug 21, 2023 -
McDonough Hyundai responded
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come!
Michael Austin
Owner Loyalty Manager
470-713-7468