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Tony Philon, Jr

Overview Reviews (135) Inventory (403)

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Tony Philon, Jr

Tony Philon, Jr | Page 9

Service Advisor

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

Tony Philon Jr is a seasoned sales professional hailing from the vibrant city of Miami, FL. With a proven track record of success, Tony excels in the art of sales and possesses a wealth of knowledge in the automotive industry. Currently serving as a dedicated sales professional at McDonough Hyundai, he combines his expertise with a passion for customer satisfaction. Tony’s ability to effectively communicate information, understand customer needs, and deliver tailored solutions makes him a valuable asset in the sales arena. Whether you’re looking for a new Hyundai or seeking expert advice, Tony Philon Jr is your go-to sales professional for a seamless and personalized experience.

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4.2

135 Reviews

Overview Reviews (135) Inventory (403)

Dealership Experience

3 yrs, 9 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English

4.2

135 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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135 Reviews of Tony Philon, Jr

October 24, 2024

Dealership Rating

Employee Rating

An appointment is a scheduled time to have service performed not to arrive and wait an hour for service to start. performed not to arrive and wait an hour for service to start. More

by Ba4hire

Verified Customer

Recommend Dealer

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Oct 26, 2024 -

McDonough Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Oct 26, 2024 -

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

October 24, 2024

Dealership Rating

Employee Rating

I would’ve gave them 5 stars but the wait time was way too long. I was told it will be 45 mins and it took 4 hours. too long. I was told it will be 45 mins and it took 4 hours. More

by neisha2012brown

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: MARCUS JOHNSON

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Oct 25, 2024 -

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 346-8956 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 23, 2024

Dealership Rating

Employee Rating

Service was fast, on time and the people we dealt with were extremely friendly and on point were extremely friendly and on point More

by tramaineleary

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: MARCUS JOHNSON

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Oct 24, 2024 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

October 22, 2024

Dealership Rating

Employee Rating

ar dealership provided me great service during repairs often offer comfortable waiting areas, free Wi-Fi, refreshments, and timely updates. often offer comfortable waiting areas, free Wi-Fi, refreshments, and timely updates. More

by Ron

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JADEN BOND

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Oct 22, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us, Ron. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

October 16, 2024

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Employee Rating

The dealership was very clean and offered snack and refreshments to the customers. Top tier. refreshments to the customers. Top tier. More

by akithiaa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Moises Bonilla, MARCUS JOHNSON , Michael J Austin, JADEN BOND, Mike McConaha, Gregory Stafford

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Oct 17, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

October 16, 2024

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Employee Rating

The staff was very nice but the service was very slow. I had a 2:45pm appointment and my car wasn’t ready until after 6pm I had a 2:45pm appointment and my car wasn’t ready until after 6pm More

by lekevia.foston

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JADEN BOND

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Oct 16, 2024 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468

October 15, 2024

Dealership Rating

Employee Rating

Dishonest, sneaky, liars. I have made it clear to my friends and family to NOT come here. I have made it clear to my friends and family to NOT come here. More

by Denasoul777

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Michael J Austin, Willie Fisher, Gregory Stafford

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Oct 18, 2024 -

McDonough Hyundai responded

Hi, we would like to get some more details about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (888) 346-8956 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 14, 2024

Dealership Rating

Employee Rating

Everybody here friendly kind and very much so helpful! They treat you like family and you get free snacks. Cedrick with a K was a big help in buying my new car and went above and beyond to make sure I was They treat you like family and you get free snacks. Cedrick with a K was a big help in buying my new car and went above and beyond to make sure I was comfortable and very informative! Thank you Cedrick. Tony thank you as well! You kept me on my toes when i got discouraged and told me to go for it! More

by Tamara Jones

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: MARCUS JOHNSON , JADEN BOND, Cedrick Reid,

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Oct 14, 2024 -

McDonough Hyundai responded

Tamara, at McDonough Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Cedrick (with a K), and it was a pleasure having you at the dealership. We appreciate your review! Michael Austin Owner Loyalty Manager 470-713-7468

October 04, 2024

Dealership Rating

Employee Rating

Customer service was above and beyond. I’m most definitely a customer for life! The process was smooth and easy. I’m most definitely a customer for life! The process was smooth and easy. More

by madinah.haqq

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gregory Stafford

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Oct 05, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

October 02, 2024

Dealership Rating

Employee Rating

I was highly disappointed in my service with Hyundai. After purchasing a new vehicle with you guys, I expected more from you all when I brought my vehicle in to be serviced. Their were poor communicatio After purchasing a new vehicle with you guys, I expected more from you all when I brought my vehicle in to be serviced. Their were poor communication to me about my vehicle. I tried several times to reach out to the service department about my vehicle, but no one was available and no one returned my call. Communication is important to your customers so your Customer service needs to improve. Not please with the service. More

by Dotti21

Verified Customer

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Moises Bonilla, MARCUS JOHNSON , JADEN BOND, Shelly

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Oct 05, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Oct 06, 2024 -

McDonough Hyundai responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you'd be willing, please contact our Manager at (888) 346-8956. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

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