Tony Rhodes

BUYER BEWARE: I went in with my daughter and her husband an hour before closing to look at their first big purchase as a married couple. They test drove with sales rep Dakota, everything seemed to be going an hour before closing to look at their first big purchase as a married couple. They test drove with sales rep Dakota, everything seemed to be going well. We went back and forth on the price, and Cameron the GSM gave a great price on the vehicle, and we all agreed to take a night to sleep on it. The very next morning Dakota contacted my daughter to discuss status. Multiple texts later they came to an agreement on the price, with my daughter and Dakota setting the time to have the car ready. MY daughter contacted Dakota for the VIN number to give the bank so they can cut the check an hour before she would arrive. Dakota gives it to her, and then proceeds to tell her the car she was coming to get was being sold. My daughter called me upset that they sold the car out from under her. I called the dealership, they transferred me to Tony who is their sales manager. Tony had no empathy that my daughter's time was wasted and that she and her husband had taken time off to get the check to pay for the car. Tony also stated that even though my daughter said she was coming in that day to get the car, he stated that we're just like other customers who say they're coming in and that he was ending this call. We called right back, and Tony didn't even have the respect to answer the phone, and had his salesman Dakota handle us. I gave Dakota my phone number and asked him to give a message to Cameron to call us back, and it is after 5pm now and we have not heard anything. The initial opinion of Cameron was an upstanding, community focused businessman, and we are disappointed that we haven't heard anything. All I know is if I had a sales manger like Tony, I would be ashamed to have him representing my business, it was the worst sales representation of a business I've ever seen, and emphasizes why we buy over the bridge and will never recommend Gloucester Toyota after this. More

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We had a very good experience every time we went in, which was 5 times. We had to see what was available and what fit our needs. The sales people were most helpful. which was 5 times. We had to see what was available and what fit our needs. The sales people were most helpful. More

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Dave was helpful and knowledge with our purchase. He and his team worked quickly to get us on our way in our new vehicle. We will definitely refer our friends, it's worth the drive. He and his team worked quickly to get us on our way in our new vehicle. We will definitely refer our friends, it's worth the drive. More

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Great experience! They had transparent pricing combined with no pressure and friendly service. Steve, Jeff, Tony, and Jordan were professional, knowledgeable, and c They had transparent pricing combined with no pressure and friendly service. Steve, Jeff, Tony, and Jordan were professional, knowledgeable, and clearly dedicated to providing an exceptional car buying experience. More

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I found the vehicle I was looking for online at Gloucester Toyota so I scheduled a test drive and I was in and out in 2 hours with the numbers I wanted, and the car that my family will be happy and Gloucester Toyota so I scheduled a test drive and I was in and out in 2 hours with the numbers I wanted, and the car that my family will be happy and comfortable in. Great customer service, not pushy at all, and really looked after my interests. More

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Our total experience was great in buying this car. Our sales person was fantastic and the entire staff that work with us was great Our sales person was fantastic and the entire staff that work with us was great More

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Salesman was helpful and knowledgeable. Finance person very efficient. They both answered all of my questions and made me confident to decide to purchase a preowned vehicle, a different bra Finance person very efficient. They both answered all of my questions and made me confident to decide to purchase a preowned vehicle, a different brand than offered new at the dealership. More

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So helpful and pleasant. I told him i hated buying a car and would rather give birth. I told him i hated buying a car and would rather give birth. More

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We started with Gloucester Toyota in 2015 when we purchased our RAV4 and then in March we purchased our 2023 Highlander which, as the main driver, I am very pleased with it. All employees are always purchased our RAV4 and then in March we purchased our 2023 Highlander which, as the main driver, I am very pleased with it. All employees are always very friendly and helpful. More

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Bought a new 2023 Tacoma Trail Edition from Gloucester Toyota on 8/21/2023. Could not have asked for a better, easier experience. Our salesperson Steve and manager Tony were both honest, knowledgeable, an Toyota on 8/21/2023. Could not have asked for a better, easier experience. Our salesperson Steve and manager Tony were both honest, knowledgeable, and friendly. I would absolutely recommend the team at Gloucester Toyota. More

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