Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tonya Hensley
Tonya Hensley at McCluskey Buick GMC

Tonya Hensley | Page 10

Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me
4.6
143 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

26 yrs, 10 mos

Languages Spoken

English English

4.6

143 Reviews

Write a Review

143 Reviews of Tonya Hensley

July 20, 2026

Dealership Rating
Employee Rating

After a few mishaps things got resolved and so now I'm happy got paperwork More

by pimpassdudenov11974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Jessica

Print
Jul 21, 2026

McCluskey Buick GMC responded

It’s great to know we got everything sorted and that you’re pleased with the paperwork for your new GMC. Thank you for your patience during the process. We look forward to assisting you again.

July 18, 2026

Dealership Rating
Employee Rating

Had a very good dealing with them. All though when I did first pulled up, I felt like I was being attacked lol but all the sales people where coming towards us. Then the guy that sold More

by richardfathman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jul 18, 2026

McCluskey Buick GMC responded

We’re glad to hear your interaction ended on a high note with your used Chevrolet Silverado 1500 purchase. We apologize if the initial welcome felt overwhelming but are happy you found our newer consultant’s approach knowledgeable and pressure-free. Enjoy your Chevy and let us know if there’s anything else we can do.

July 16, 2026

Dealership Rating
Employee Rating

Team was on time ,very friendly and completed service quickly . Had a family emergency Team finished work while I was gone . More

by woodfamily3786@roadrunner.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 17, 2026

McCluskey Buick GMC responded

Thank you for sharing your feedback. We’re pleased Tonya and our team were on time, friendly, and completed your Chevrolet Equinox service quickly during your family emergency. Please let us know if there’s anything else we can assist with.

July 16, 2026

Dealership Rating
Employee Rating

Team arrived on time and the service didn’t take a lot of time it was done within 30 minutes More

by kamanje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

Print
Jul 16, 2026

McCluskey Buick GMC responded

Thank you for sharing your experience. We’re pleased our team arrived promptly and completed your Chevrolet Equinox EV service in under 30 minutes. We look forward to assisting you again soon.

July 15, 2026

Dealership Rating
Employee Rating

They made it really easy to get into a nice vehicle and fixed any issues with it More

by plavsics794
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

Print
Jul 15, 2026

McCluskey Buick GMC responded

It was a pleasure helping you secure your Nissan Altima. Chuck, Sabrina and Tonya are pleased we could simplify the process and address any concerns. Please let us know if there’s anything we can do for you moving forward.

July 14, 2026

Dealership Rating
Employee Rating

There was no pressure. I told Tony what I needed and he worked with me to find the right truck within my budget. More

by jshupp1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bellafonte was my salesman and he was really helpful and friendly. He went above my expectations. 5 stars.

Print
Jul 14, 2026

McCluskey Buick GMC responded

It’s great to hear Tonya provided a no-pressure experience and helped you find the right GMC within your budget. Congratulations on your new truck. Thanks for the five-star review!

July 13, 2026

Dealership Rating
Employee Rating

Work was good but wish there was more communication to the customer. Happy other than that. More

by josh.batcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 13, 2026

McCluskey Buick GMC responded

Thank you for your feedback! We're glad you were happy with the quality of the work. We also appreciate your comments about communication, as keeping our customers informed is important to us. We'll share your feedback with our team as we continue working to improve the overall service experience. Thank you for choosing McCluskey Chevrolet Buick GMC!

July 13, 2026

Dealership Rating
Employee Rating

My sales experience was great, my salesman Maria Poellnitz was excellent and even her service after the sale was impressive. I'll refer family and friends to McCluskey Cheverolet and have them ask f More

by newrockrr
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Maria Poellnitz

Print
Jul 13, 2026

McCluskey Buick GMC responded

We’re happy to hear Tonya provided great sales support and follow-up service for your Chevrolet. Thank you for recommending us to your family and friends. We look forward to assisting them as well.

July 12, 2026

Dealership Rating
Employee Rating

I really like the car a it has great gas mileage I will recommend my friends to get one too More

by simmonds.christopher67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jul 13, 2026

McCluskey Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 12, 2026

Dealership Rating
Employee Rating

This dealership is always friendly and helpful. I love the text updates and vehicle tracking. More

by pam.schoonover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 12, 2026

McCluskey Buick GMC responded

We’re delighted to hear our team was friendly and helpful during your Chevrolet Blazer service. It’s great that the text updates and vehicle tracking kept you informed every step of the way. We look forward to assisting you again.

1
...
9
10
11
...
15

Dealership Inventory (745 Vehicles)

used 2023 Buick Envision car, priced at $31,390
2023 Buick Envision
used
Sapphire Metallic exterior
Automatic
All-wheel Drive
$31,390
View Details
new 2026 GMC Canyon car, priced at $60,130
2026 GMC Canyon
new
Onyx Black exterior
Automatic
Four-wheel Drive
$60,130
View Details
new 2026 Buick Envision car, priced at $47,590
2026 Buick Envision
new
Brilliant Red exterior
Automatic
All-wheel Drive
$47,590
View Details
used 2022 Jeep Renegade car, priced at $20,890
2022 Jeep Renegade
used
Colorado Red Clearcoat exterior
Automatic
Four-wheel Drive
$20,890
View Details
new 2026 Buick Envision car, priced at $48,122
2026 Buick Envision
new
Summit White exterior
Automatic
All-wheel Drive
$48,122
View Details
used 2023 Kia K5 car, priced at $22,890
2023 Kia K5
used
Glacial White Pearl exterior
Automatic
Front-wheel Drive
$22,890
View Details
View All Inventory