Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Tonya Hensley

Overview Reviews (143) Inventory (745)

Contact Me

View All Employees

< View All Employees

Tonya Hensley

Tonya Hensley | Page 8

Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me

4.6

143 Reviews

Overview Reviews (143) Inventory (745)

Dealership Experience

4 yrs, 8 mos

Industry Experience

26 yrs, 10 mos

Languages Spoken

English

4.6

143 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Tonya Hensley

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

143 Reviews of Tonya Hensley

August 07, 2026

Dealership Rating

Employee Rating

Nice and clean with customer amenities that are nice. I would recommend this dealership to anyone I would recommend this dealership to anyone More

by chuelsman3818

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 07, 2026 -

McCluskey Buick GMC responded

Thank you for the five-star rating and for recommending us after purchasing your new GMC 1500. Knowing you appreciated our clean facility and amenities means a lot to our team.

August 06, 2026

Dealership Rating

Employee Rating

They have a very nice selection of vehicles. Pretty easy to work with, friendly staff. Pretty easy to work with, friendly staff. More

by tammyvance

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 06, 2026 -

McCluskey Buick GMC responded

Our team enjoyed helping you find your new GMC from our wide selection and keeping the purchase process friendly and straightforward. Your kind words about our staff mean a lot to us.

August 06, 2026

Dealership Rating

Employee Rating

Car runs great after major repair. Was quoted $185 for diagnostics, charged me over $300. Was originally quoted $1500 for repairs, then $1850, then when repairs were complete over $230 Was quoted $185 for diagnostics, charged me over $300. Was originally quoted $1500 for repairs, then $1850, then when repairs were complete over $2300😳.This caused me to buy my 3rd equinox from Castrucci after buying 2 from your dealership and was planning on buying my third from you also. More

by vlt1152

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 08, 2026 -

McCluskey Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 05, 2026

Dealership Rating

Alec did a great job getting me checked in and Tracey did a great job quickly conducting and documenting my Out of State Inspection which I need in order to visit the Warren County Title office. a great job quickly conducting and documenting my Out of State Inspection which I need in order to visit the Warren County Title office. More

by KGODFRE2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: NA

Aug 05, 2026 -

McCluskey Buick GMC responded

Quick, clear communication is at the heart of how our service department operates. We’re glad your check-in went smoothly and that we could promptly conduct and document your Out of State Inspection. Knowing we helped you prepare for your visit to the Warren County Title office is rewarding.

August 05, 2026

Dealership Rating

Employee Rating

Great customer service and took care of me very well and got what I wanted. got what I wanted. More

by graytc718

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 05, 2026 -

McCluskey Buick GMC responded

Knowing you received great customer service and found the GMC Sierra 1500 you wanted means a lot to our team. Tonya is pleased she could help you secure the right Sierra 1500 for your needs.

August 05, 2026

Dealership Rating

Employee Rating

Myw tech was awesome he did a great job and was very informative. He answered all questions and was a great communicator. informative. He answered all questions and was a great communicator. More

by wilsonbrian13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Mt Tech

Aug 05, 2026 -

McCluskey Buick GMC responded

Knowing you found our technician helpful and communicative means a lot to our service team. We’re glad the service on your Chevrolet Silverado 1500 went smoothly for you.

August 05, 2026

Dealership Rating

Employee Rating

Craig did a wonderful job. I’ve used him previously and will continue to. Thanks I’ve used him previously and will continue to. Thanks More

by dlstinefield

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Craig Kinsley

Aug 05, 2026 -

McCluskey Buick GMC responded

Personalized, attentive care is what our sales team strives for. Knowing you chose us again for your new GMC purchase and plan to return means a lot to our team.

August 04, 2026

Dealership Rating

Employee Rating

Very efficient and communication was clear. Easy to work with. Got my car within 7 days of applying. Easy to work with. Got my car within 7 days of applying. More

by sweetantigua2

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 05, 2026 -

McCluskey Buick GMC responded

Your note about taking delivery in just seven days reflects our team’s dedication to streamlined service. Knowing that our clear communication and easy process met your needs means a lot to our team. Enjoy every mile in your new GMC.

August 04, 2026

Dealership Rating

Employee Rating

Justin Smith was amazing! He stayed in touch, kept me informed every step of the way, and helped me get out of my Cadillac lease. Goodbye Cadillac, hello GMC Canyon! I couldn' He stayed in touch, kept me informed every step of the way, and helped me get out of my Cadillac lease. Goodbye Cadillac, hello GMC Canyon! I couldn't be happier with the experience. Thanks, Justin, for making the process so easy! More

by tonyanishime

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Justin Smith

Aug 04, 2026 -

McCluskey Buick GMC responded

Our sales department is pleased we could help you transition from your Cadillac lease to your new GMC Canyon. Knowing that you felt informed every step of the way means a lot to us. Enjoy your new GMC Canyon!

July 31, 2026

Dealership Rating

Employee Rating

McClusky has always gone above and beyond for us. This is our 4th purchase from them. This is our 4th purchase from them. More

by brunshell

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon P., was our sales guy. I dont kniw who Tonya Hensley is.Sales Guy

Aug 01, 2026 -

McCluskey Buick GMC responded

Thank you so much for your continued loyalty! We truly appreciate you choosing McCluskey for your 4th vehicle purchase. Hearing that we've consistently gone above and beyond means the world to us. We're thrilled Brandon provided you with a great experience, and we'll be sure to share your kind words with him. We also appreciate you pointing out the employee listing—we'll review that to ensure everything is accurate. Congratulations on your new vehicle, and thank you again for being part of the McCluskey family. We look forward to helping you with your 5th purchase when the time comes!

Dealership Inventory (745 Vehicles)

2023 Buick Envision | used

$31,390

2023 Buick Envision

used

Sapphire Metallic exterior

Automatic

All-wheel Drive

$31,390

View Vehicle Details

View Details

2026 GMC Canyon | new

$60,130

2026 GMC Canyon

new

Onyx Black exterior

Automatic

Four-wheel Drive

$60,130

View Vehicle Details

View Details

2026 Buick Envision | new

$47,590

2026 Buick Envision

new

Brilliant Red exterior

Automatic

All-wheel Drive

$47,590

View Vehicle Details

View Details

2022 Jeep Renegade | used

$20,890

2022 Jeep Renegade

used

Colorado Red Clearcoat exterior

Automatic

Four-wheel Drive

$20,890

View Vehicle Details

View Details

2026 Buick Envision | new

$48,122

2026 Buick Envision

new

Summit White exterior

Automatic

All-wheel Drive

$48,122

View Vehicle Details

View Details

2023 Kia K5 | used

$22,890

2023 Kia K5

used

Glacial White Pearl exterior

Automatic

Front-wheel Drive

$22,890

View Vehicle Details

View Details

View All Inventory