Tonya Hensley
Tonya Hensley at McCluskey Buick GMC

Tonya Hensley | Page 8

Guest Relations Manager

McCluskey Buick GMC

9673 Kings Automall Drive
Cincinnati, OH 45249

Contact Me
4.5
113 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

26 yrs, 8 mos

Languages Spoken

English English

4.5

113 Reviews

Write a Review

113 Reviews of Tonya Hensley

July 12, 2026

Dealership Rating
Employee Rating

They are great. I recieved my car in Lars’s then three days. The driver was on time. Best service ever. More

by latisha.s.pollard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2026

McCluskey Buick GMC responded

We appreciate you sharing your great experience with your new GMC. We’re delighted the service exceeded your expectations with speedy delivery and a punctual driver.

July 11, 2026

Dealership Rating
Employee Rating

The service at my home was amazing even at my home it still came with all the expectations Bells and whistles we have come to love at mcclusky service above and beyond ver my professional right on time a More

by sugarbritches1932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Home mechanic

Jul 11, 2026

McCluskey Buick GMC responded

Thank you for noting how our at-home service for your Chevrolet Traverse met all your expectations with timely, professional care. We’re glad we could handle everything quickly. We look forward to assisting you again.

July 10, 2026

Dealership Rating
Employee Rating

I was assured the vehicle had memory seat settings for the drivers seat multiple times by the sales person. When I had the vehicle home for a few days and couldn't find the setting we find out it does not More

by bobbrocker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 11, 2026

McCluskey Buick GMC responded

Thank you for your review, Bob. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jul 13, 2026

bobbrocker responded

I sent my phone number privately but would be glad to discuss my concerns. My name is Bob Brocker and I bought a gmc Acadia. Please give me a call. I’ve left three voicemails with one of your sales managers and texted another without response.

July 08, 2026

Dealership Rating
Employee Rating

The service team was easy to order and schedule with. The actual service was a breeze! More

by mollybruegge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey

Jul 08, 2026

McCluskey Buick GMC responded

We’re glad scheduling your GMC Yukon service was seamless and that the work was completed quickly. Our technicians take care to maintain quality while moving efficiently. Thanks for the 5-star rating, and we look forward to helping you again.

July 07, 2026

Dealership Rating
Employee Rating

Had the inventory we were looking for to meet our company’s needs in the quick time frame needed. More

by MICK.HEIBY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 07, 2026

McCluskey Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 03, 2026

Dealership Rating
Employee Rating

Tanya Armstrong, dealt with you and got a car before and she helped me get started .I was so impressed, by everyone I spoke and dealt with!!! I was approved - and shocked it came back so quickly! My car wa More

by bburris5171
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick and Tim

Jul 03, 2026

McCluskey Buick GMC responded

Thank you for the amazing review! We're so glad Tanya Armstrong and our team made your experience a great one. Congratulations on your new 2026 Chevrolet Trax! We're honored you trusted us again, and we truly appreciate your referrals to your son and brother-in-law. Enjoy your new Trax, and thank you for being part of the McCluskey family!

July 02, 2026

Dealership Rating
Employee Rating

Truck looks great, they did a good job keeping us informed and they finished earlier than quoted! More

by MIKE.HOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

McCluskey Buick GMC responded

Thank you for sharing your experience with your Nissan Frontier service. We’re pleased the truck looks fantastic and our updates kept you informed throughout. We’re glad we could complete the work sooner than quoted.

July 01, 2026

Dealership Rating
Employee Rating

Sales people were great to deal with and they were very helpful in getting me what I wanted More

by amrpositiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2026

McCluskey Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at McCluskey Buick GMC are glad to have you as a customer.

July 01, 2026

Dealership Rating
Employee Rating

They were fast and got me in and out with out a long wait time ! More

by jason.marshall48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2026

McCluskey Buick GMC responded

Great to hear Tonya and our team could get you in and out swiftly. Thank you for choosing us for your Chevrolet Camaro purchase. Enjoy every mile behind the wheel of your Camaro.

June 30, 2026

Dealership Rating
Employee Rating

Great experience and great sales guy Dearius very pleased love my car will recommend to family More

by angelamiller858
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maly, Sabrina McCluskey , Dearius

Jun 30, 2026

McCluskey Buick GMC responded

Thank you for sharing your positive experience and congratulations on your new GMC. We appreciate your recommendation to family and look forward to assisting you again in the future.

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