Toronto Spikes | Page 16

I came in with a positive expectation and received everything I wanted out of the transaction. The process was quick and easy. I worked with Casey Patton and Toronto Spikes. Thank you both! everything I wanted out of the transaction. The process was quick and easy. I worked with Casey Patton and Toronto Spikes. Thank you both! More

by kjohnson2020 Verified Customer Verified Customer

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We have a great experience everyone we come into contact with at Bill Utter Ford. Our family has been blessed by knowing Doyle and Carl A. with at Bill Utter Ford. Our family has been blessed by knowing Doyle and Carl A. More

by AUBREY5150 Verified Customer Verified Customer

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Very professional, knowledgeable, and goes above expectations. AJ was very knowledgeable and provided excellent service. He went above and beyond any expectations. I will highly refer Bill Utter For expectations. AJ was very knowledgeable and provided excellent service. He went above and beyond any expectations. I will highly refer Bill Utter Ford to anyone buying a new vehicle. More

by debhiggins Verified Customer Verified Customer

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This is the 5th car that I have bought from Bill Utter. My late husband was a former employee and always took the time to stop in and visit with the sales team. I brought my Mother in for a new Escape - My late husband was a former employee and always took the time to stop in and visit with the sales team. I brought my Mother in for a new Escape - and wound up getting a new Edge. Tom Corrigan took great care of us. And I was proud to have accomplished another first - buying my first car by myself. More

by dbennett1965 Verified Customer Verified Customer

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Awesome experience! This survey is irritating as is requires too many words. A a a a a a a a a a ava a a requires too many words. A a a a a a a a a a ava a a More

by brent.mabry Verified Customer Verified Customer

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Thank you for an outstanding experience- I am very happy with my new Ford Edge! Staff were professional, courteous and knowledgeable. The whole process went smoothly- I will definitely refer my friends a with my new Ford Edge! Staff were professional, courteous and knowledgeable. The whole process went smoothly- I will definitely refer my friends and family ! More

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Pony Tales After dropping my car off at the mechanic, my husband and I stopped by Bill Utter Ford to check out the 2020 Mustang which he had been looking at for After dropping my car off at the mechanic, my husband and I stopped by Bill Utter Ford to check out the 2020 Mustang which he had been looking at for about a year. There were three in stock, but the Twin Turbo Ecoboost with the High Performance package was what he really wanted. Fortunately one was in stock and we were soon taking it for a test drive. We quickly agreed on a price and had the financing complete in less than an hour. Quincy (Sales) and Toronto (Finance) were professional but personable at the same time. Denise (Accessories) was very knowledgeable in her expertise, and all the extras were available and installed the following week. I did have an issue with the trunk liner (standard feature of the car) not fitting properly. Johnny in service had one of the techs try to get it to fit, but to no avail. A new part was ordered and installed the following week at no charge. Rebecca (Admin) called to tell us our license plates were in, and the service department mounted them at the same time the trunk liner was replaced. Everyone at Bill Utter Ford was very friendly and accommodating. I would highly recommend them to anyone looking to purchase a vehicle. More

by milker44 Verified Customer Verified Customer

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Long time Ford owner with another great experience I like my car buying experience to be as quick and painless as possible. They happened to have what I wanted and Cory wasted no time getting us in an I like my car buying experience to be as quick and painless as possible. They happened to have what I wanted and Cory wasted no time getting us in and out. He explained the vehicle very well and I felt the whole process flowed very well from the test drive to signing the paperwork. No issues with any of the staff that we dealt with. Denise in accessories is very thorough and professional. The options that I had installed came out great. More

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Adam Russell and Ken Schmitz were not welcoming throughout the entire sale. I was turned down on multiple offers and one of the offers included paying full price in exchange for a bed liner. The throughout the entire sale. I was turned down on multiple offers and one of the offers included paying full price in exchange for a bed liner. The manager said that he didn't care about any offers and that he was going home. They said that there was no negotiating. A week later dropped the price. I asked for a owners manual that I haven't yet received in almost 4 months. Adam told me upon purchasing the pickup that he would get one for me. I've called Ken and left messages and still haven't gotten a follow-up response. The entire experience was and continues to be horrible with the exception of Toronto Spikes helping me in the financial department. He was very friendly and welcoming. And he also followed up with me as he said he would. I have not received a title in almost 4 months as well. I had to call to be issued another temporary tag. The is not the type of dealership that I would recommend to anyone due to such poor salesmanship, management, and follow-up. I am still waiting the the basic necessity things such as a owners manual and my tag! Can anyone help me??? More

by jamireshaw Verified Customer Verified Customer

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They was great. Only 1 thing wrong. Headlight needs to be replaced and that was my fault for not seeing it. I’ll have to replace be replaced and that was my fault for not seeing it. I’ll have to replace More

by cicie1964 Verified Customer Verified Customer

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