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Torrey Hall

Overview Reviews (389) Inventory (185)

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Torrey Hall

Torrey Hall | Page 11

Service Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7

389 Reviews

Overview Reviews (389) Inventory (185)

4.7

389 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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389 Reviews of Torrey Hall

January 18, 2024

Dealership Rating

Employee Rating

Very good Very nice and understanding helpful to your needs and what you are looking to do needs and what you are looking to do More

by gloriasqualls226

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Torrey Hall

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Jan 20, 2024 -

94 Nissan of South Holland responded

We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day. Matt Sappenfield Owner Loyalty Manager

January 18, 2024

Dealership Rating

Employee Rating

Both Torrey and Tyler provide excellent customer service to when I take my car in for service. to when I take my car in for service. More

by msails73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Roberson , Torrey Hall

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Jan 20, 2024 -

94 Nissan of South Holland responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

January 18, 2024

Dealership Rating

Employee Rating

I came in for an oil change just last thus week i noticed the smell of antifreeze and got the car in on tuesday and they discovered my radiator had cracked the smell of antifreeze and got the car in on tuesday and they discovered my radiator had cracked More

by Mr butler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Roberson, Taylor McCarroll , Jacquelyn Vaughn

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Jan 20, 2024 -

94 Nissan of South Holland responded

Hi Mr Butler! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

Dealership Rating

Employee Rating

It was chill. It’s always nice when I go get my car worked on. It’s always nice when I go get my car worked on. More

by taijahs01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Roy Thompson , Gerardo Ibarra

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Jan 19, 2024 -

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

Dealership Rating

Employee Rating

Good customer service. Attention to detail. Comfortable waiting area. Was in & put fast. Everyone was very nice Attention to detail. Comfortable waiting area. Was in & put fast. Everyone was very nice More

by angelr10

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Torrey Hall

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Jan 19, 2024 -

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated! Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

Dealership Rating

Employee Rating

It was a good visit I like the whole experience in there plus love the atmosphere plus love the atmosphere More

by edfrem

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Torrey Hall

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Jan 19, 2024 -

94 Nissan of South Holland responded

Edfrem, we are so happy to read such a great review about Nissan Of South Holland! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 17, 2024

Dealership Rating

Employee Rating

My experience either your service department was very helpful and they took my car in immediately and the wait was not long at all. They were friendly kind and very professional. They even offered to was helpful and they took my car in immediately and the wait was not long at all. They were friendly kind and very professional. They even offered to wash my dirty car for me. The sales team were friendly cordial and very regarding informative with me regarding the purchase of a new car. Everyone from the service department to the cashier were all very professional friendly and helpful, More

by dawncrk29

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Torrey Hall

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Jan 18, 2024 -

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

Dealership Rating

Employee Rating

My appointment was for 9:30, however I didn't pull in garage til 945 or later garage til 945 or later More

by griffingraces5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Torrey Hall

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Jan 18, 2024 -

94 Nissan of South Holland responded

We're disappointed to hear of the negative experience you had at our location. We are sorry for the delay. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

January 16, 2024

Dealership Rating

Employee Rating

Very nice and helpful Very knowledgeable and nice and explain what needs to be done explain what needs to be done More

by Uyoung222

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Torrey Hall

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Jan 17, 2024 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

Dealership Rating

Employee Rating

Experience was excellent Torrey is an awesome tech and he really knows how to make you feel like family really knows how to make you feel like family More

by shawnatemperance

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Torrey Hall

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Jan 17, 2024 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We look forward to your next visit! We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

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