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Torrey Hall
Torrey Hall at 94 Nissan of South Holland

Torrey Hall | Page 12

Service Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
389 Reviews
4.7

389 Reviews

Write a Review

389 Reviews of Torrey Hall

January 15, 2024

Dealership Rating
Employee Rating

Always a great experience. Never have any issues or complaints. I know if something is wrong I can always take my car back without any issues More

by ron053093
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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Jan 17, 2024

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

Dealership Rating
Employee Rating

It was excellent and good service,things was well explained Atmosphere was great and they answered all my questions More

by lesterpotts196618
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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Jan 17, 2024

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

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Employee Rating

poor poor poor! !!!!! poor poor poor poor poor poor awful awful awful awful awful awful More

by tigerone06950
Recommend Dealer
No

Other Employees Tagged: Torrey Hall

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Jan 19, 2024

94 Nissan of South Holland responded

Hello, we are sorry you feel you had a poor experience with us. We have worked with Nissan together regarding your vehicle for a long time with discounts and goodwill work to make you satisfied. Matt Sappenfield Owner Loyalty Manager

January 11, 2024

Dealership Rating
Employee Rating

Try to be patient and let her do her job, she will come to you. More

by heatheramyers97
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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December 30, 2023

Dealership Rating
Employee Rating

I thank the company the staff if great service is available they provide you with great customer care More

by lastank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deshun Jones, Roy Thompson

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Jan 01, 2024

94 Nissan of South Holland responded

Lastank, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

December 07, 2023

Dealership Rating
Employee Rating

They lied about my first head light being broken, it was pulled out to make it look broken. Will never purchased or do a service here again More

by NATEISHAHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 12, 2023

94 Nissan of South Holland responded

Nateisha, it's upsetting to hear that your experience was anything but stellar. We would never lie about your vehicles condition. Your head light was not connected all the way. We are sorry you are inconvenienced with your head light and if you ever change your mind on fixing it let us know. Take care! Matt Sappenfield Owner Loyalty Manager

December 02, 2023

Dealership Rating
Employee Rating

Very good, never had a bad experience. Never had a bad experience with service department. Treated with respect. The service was very prompt. More

by bmason918
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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Dec 05, 2023

94 Nissan of South Holland responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

December 02, 2023

Dealership Rating
Employee Rating

I've been a customer with this dealer for the past 9yrs, I've least 3 vehicle's and now purchased one, it's a great dealership and I love the fact that it's in the community I reside. Very professional with More

by CHERYLCOLLINS22
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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Dec 05, 2023

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

December 01, 2023

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Employee Rating

Quick and easy Very nice cool place really loved the way they were so quick with my recall More

by hoganscandice123
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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Dec 05, 2023

94 Nissan of South Holland responded

Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

November 29, 2023

Dealership Rating
Employee Rating

Torrey Hall always takes care of me. I don't question his suggestions for I trust his judgement. More

by maria.owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2023

94 Nissan of South Holland responded

Hi Maria! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Don't forget to stop in anytime for free car washes! Matt Sappenfield Owner Loyalty Manager

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