Toua Yang | Page 8

Toyota Sienna We had a good experience with Brookdale Toyota. The staff was knowledgeable and helpful. They also helped to move the process along in a timely manner We had a good experience with Brookdale Toyota. The staff was knowledgeable and helpful. They also helped to move the process along in a timely manner. More

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Buying a new 2019 Toyota RAV4 Limited Toua Yang was our salesperson we met with to purchase my new 2019 Rav4 Limited. My husband purchased a new 2011 Tacoma from Toua. He was happy with Toua Yang was our salesperson we met with to purchase my new 2019 Rav4 Limited. My husband purchased a new 2011 Tacoma from Toua. He was happy with Toua's attitude and help. With my husband, I was looking at the 2019 Rav4s in the showroom when Toua approached us and asked if we needed help. He then accompanied us on a test ride in a Rav4. Afterwards, he showed us different Rav4s and what each version offered. I decided to purchase a 2019 Rav 4 Limited and did yesterday. After the paperwork, Toua took a lot of time showing my husband and I the many features of the car. I had another appointment yesterday, so Toua had us come back today to finish learning about all the features of my new Rav4. Toua spent a lot of time with us and throughout our transaction he was patient, knowledgeable, pleasant, low key (not pushy) and polite. I give Toua ***** 5 stars (my highest rating possible) and would recommend him to other buyers. Mary Kloss More

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Quick service I didn't have an appointment for an oil change but service was able to get me in quickly without any issues. Waiting area very pleasant, good cookies. I didn't have an appointment for an oil change but service was able to get me in quickly without any issues. Waiting area very pleasant, good cookies. thanks More

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Knowledgeable staff and technicians Found defective break pad on right front pad. Thank god and thank you Toyota. The wait is slightly too long; however, the customer service is excellen Found defective break pad on right front pad. Thank god and thank you Toyota. The wait is slightly too long; however, the customer service is excellent! More

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Pleased Showed up without appointment for oil change and tire rotation and was out of there in less than one hour. Had a nice cup of coffee and a cookie. Showed up without appointment for oil change and tire rotation and was out of there in less than one hour. Had a nice cup of coffee and a cookie. More

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Removed bolts on old license plate and put the new plate on. I was unable to remove the bolts on my license plate so I could put my new license plate on. Toua Yang was able to remove the bolts and he put my new I was unable to remove the bolts on my license plate so I could put my new license plate on. Toua Yang was able to remove the bolts and he put my new license plate on. He was very helpful and did not charge anything. More

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Bought my Toyota Sienna here. Toua Yang is a great sales person and he knows his stuff. He was very helpful even after we purchased our Toyota Sienna, he did a crash course on all Toua Yang is a great sales person and he knows his stuff. He was very helpful even after we purchased our Toyota Sienna, he did a crash course on all the features on the dashboard. More

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super oil change plus went in for my usual 5 thousand mile oil change and the service rep commented i still get free tire rotation. it was a nice surprise also he came bac went in for my usual 5 thousand mile oil change and the service rep commented i still get free tire rotation. it was a nice surprise also he came back with my plugged cabin filter and got that taken care of also. i just feel that this dealership does care about it's customers and you can expect a continued loyalty from myself, thank you. More

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Excelence The seller is smart, knowledge about the process, knows everything about the car; he can answers 1 to 10 with-out any problems; he even deal with othe The seller is smart, knowledge about the process, knows everything about the car; he can answers 1 to 10 with-out any problems; he even deal with other customers while waiting for other processing my buying. More

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Purchase Quick and easy way to purchase new vehicle. Sales and staff were very helpful and got me in and out of the dealership quickly. Will return for future Quick and easy way to purchase new vehicle. Sales and staff were very helpful and got me in and out of the dealership quickly. Will return for future purchase. More

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