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Toyota of Hollywood Service Department

Overview Reviews (2769)

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Toyota of Hollywood Service Department

Toyota of Hollywood Service Department | Page 12

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3

2,769 Reviews

Overview Reviews (2769)

4.3

2,769 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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2769 Reviews of Toyota of Hollywood Service Department

January 24, 2026

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Employee Rating

I love that everyone was pleasant and helpful. And very information give in to me, and it got me in and out fast And very information give in to me, and it got me in and out fast More

by Bcreighton21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

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Jan 26, 2026 -

Toyota of Hollywood FL responded

We are pleased to hear that our team was helpful and efficient! Thank you for choosing Toyota of Hollywood!

January 24, 2026

Dealership Rating

Employee Rating

They make you pay for a Toyota as if you were buying a Mercedes. The interest rates are extremely high... Mercedes. The interest rates are extremely high... More

by Rayisel

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Jan 26, 2026 -

Toyota of Hollywood FL responded

Rayisel, we're committed to providing our customers with competitive and fair pricing, so we would like to speak with you in greater detail to ensure any issues are handled. Please contact me at your earliest convenience. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

January 23, 2026

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Employee Rating

Staff could care less. They act like it’s a burden to help you. I was left waiting for hours with no status updates , despite the promise of a phone call or text. They act like it’s a burden to help you. I was left waiting for hours with no status updates , despite the promise of a phone call or text. More

by shadesofgrey12000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jan 26, 2026 -

Toyota of Hollywood FL responded

We're truly sorry to hear about your recent visit. It's our goal to provide timely and courteous service, and it sounds like we really let you down here. We would like the chance to make things right and learn more about what happened - please reach out if you are willing. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

Jan 28, 2026 -

shadesofgrey12000 responded

What is the best way to connect?

January 23, 2026

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Employee Rating

My service advisor was incredible. Made me feel right at ease. Told me how long things were going to take and ghen called a lift so I could go back to work. The entire staff is always Made me feel right at ease. Told me how long things were going to take and ghen called a lift so I could go back to work. The entire staff is always friendly and courteous. My issue was resolved and I am very happy with Toyota of Hollywood. More

by scottykp7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Showroom Sales

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Jan 26, 2026 -

Toyota of Hollywood FL responded

We’re so glad you’re happy with our team’s attentive, friendly work! We appreciate your business at Toyota of Hollywood and we hope to see you again down the road, Scotty!

January 22, 2026

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Employee Rating

Very professional, knowledgable and prompt service. Danny Metts is a great service advisor whom I will work with throughout my ownership of the Camry SE. Danny Metts is a great service advisor whom I will work with throughout my ownership of the Camry SE. More

by ED.GOBLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 22, 2026 -

Toyota of Hollywood FL responded

Thanks for sharing this terrific feedback about Danny and the team! We appreciate your business and hope to welcome you back to Toyota of Hollywood in the future. Safe travels in your Camry SE!

January 21, 2026

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Employee Rating

The service agent was great . . I went to see Sebastian but he was super busy so she offered to helped me with Sebastian’s okay. She was helpful kind and provided all information n . I went to see Sebastian but he was super busy so she offered to helped me with Sebastian’s okay. She was helpful kind and provided all information needed. More

by LATINAXOXO23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 21, 2026 -

Toyota of Hollywood FL responded

Thanks for sharing your experience with Sebastian and the Toyota of Hollywood team! We love to hear that you are in good hands.

January 20, 2026

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Employee Rating

Excellent service and great customer service every thing on time I am very satisfied with the service. on time I am very satisfied with the service. More

by oscarozo0903

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David

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Jan 20, 2026 -

Toyota of Hollywood FL responded

We are delighted to hear that you had your needs met at Toyota of Hollywood! Thank you for sharing your support of our team, and for your business!

January 20, 2026

Dealership Rating

Employee Rating

Dario Salinas was extremely helpful and communicative. He kept me up to date on everything so that I could resolve what I needed promptly. He for me get 5 stars. However, I was highly disappointed with He kept me up to date on everything so that I could resolve what I needed promptly. He for me get 5 stars. However, I was highly disappointed with the service dept. My vehicle's windshield was smashed by a huge tree limb and there was glass all over the inside of my dashboard, seats, console, everything. When Dario called me to say that my vehicle was ready, I was in disbelief when I got in and saw glass and plastic chards everywhere. This is extremely unacceptable that they did not vacuum up the glass and debris. I have never seen that in any service before. My service provider is in Toyota Weston, and I have not ever had that sloppiness before. I am very irate and would not recommend service in Toyota of Hollywood. More

by LGINSBURG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Finance Department , Dario Salinas

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Jan 20, 2026 -

Toyota of Hollywood FL responded

I appreciate your feedback and am glad to know that Dario provided excellent assistance. However, I'm sorry for the issues you encountered with our service department. We aim to provide a thorough and professional service, so this falls short of what we expect from ourselves. Let's get in touch to ensure everything is addressed properly. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

January 18, 2026

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Employee Rating

Very friendly They were ready to take care of my car . They offer es transportation of needed. Car was ready before expected They offer es transportation of needed. Car was ready before expected More

by Villabocel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 19, 2026 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us, Villabocel! We’re happy to hear the team took such good care of you and your vehicle at Toyota of Hollywood.

January 15, 2026

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Employee Rating

I had a great experience with the service department during my recent maintenance visit. The staff was professional, courteous, and very knowledgeable. My vehicle was serviced in a timely manner, and ev during my recent maintenance visit. The staff was professional, courteous, and very knowledgeable. My vehicle was serviced in a timely manner, and everything was clearly explained to me. I truly appreciate the excellent customer service and would highly recommend this dealership to others. More

by Anna Howard

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2026 -

Toyota of Hollywood FL responded

Anna, thank you for sharing your feedback about our team! We hope to welcome you back to Toyota of Hollywood Service Center for all of your future auto needs. Take care!