Toyota of Hollywood Service Department | Page 14

I like going to Toyota of Hollywood for service. Their drive through camera system is awesome. It takes a picture of your car as you pull in for service so if anything happens while in their care i Their drive through camera system is awesome. It takes a picture of your car as you pull in for service so if anything happens while in their care it is taken care of. This time I was a little upset with the amount of time I had to wait (4 hours) for an oil change and tire rotation and getting there just a little after 7am. I do think this was uncalled for. Leonid did explain that it was because I had 92,000 miles on the car but 4 hours is way over the top. More

by Kaz Verified Customer Verified Customer

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Every thing is perfect and the guy severed perfectly. I love this place. I will come back again. I love this place. I will come back again. More

by YINXINJIE1969 Verified Customer Verified Customer

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The Toyota Team was very kind & kept me updated regularly on my vehicle being serviced on my vehicle being serviced More

by HAMMEL1 Verified Customer Verified Customer

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Súper bueno y buena atención y Recomendable para todas las personas que necesitan un carro las personas que necesitan un carro More

by BENANCIOLOPEZPABLO Verified Customer Verified Customer

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It was a simple and seamless transaction. Walked in got a fair price, salesman was not pushy and finance department team go me out quicker than I was expecting. Can recommend them and will b Walked in got a fair price, salesman was not pushy and finance department team go me out quicker than I was expecting. Can recommend them and will be using their service department for the new Land Cruiser! More

by MARTINFLA25 Verified Customer Verified Customer

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⚠️ ADVERTENCIA – PROCEDA CON MUCHO CUIDADO Quiero advertir seriamente a cualquier persona que esté considerando hacer negocios con Toyota of Hollywood. NO entreguen ningún down payment hasta que ten advertir seriamente a cualquier persona que esté considerando hacer negocios con Toyota of Hollywood. NO entreguen ningún down payment hasta que tengan la aprobación del banco por escrito y completamente confirmada. Una vez este dealer tiene tu dinero, si el negocio se cae, el banco no aprueba o el vehículo sale con fallas mecánicas (como ocurrió en mi caso), no quieren devolver el dinero. Además, intentaron cobrarme un supuesto “restocking fee” del 40% del valor del vehículo. Para que quede claro: si el carro cuesta $40,000, ellos pretenden quedarse con hasta $20,000, algo totalmente abusivo. Debido a esta situación, ya se notificó formalmente a múltiples departamentos y entidades, y existen claims y quejas oficiales abiertas, incluyendo reclamos financieros y reportes a organismos de protección al consumidor. No es solo una inconformidad: el caso ya está documentado y escalado. El manager de carros usados, James, no mostró ningún tipo de servicio al cliente ni interés en resolver el problema de manera justa. Lo mismo ocurrió con Max Martínez, quien también fue poco profesional y nada colaborador. No recomiendo este dealership en absoluto. Mi consejo es que se mantengan alejados, se protejan y no entreguen su dinero sin todas las aprobaciones claras y por escrito. More

by twinjm24 Verified Customer Verified Customer

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Thanks a lot, for me your company and your guys provide me the best service me the best service More

by Roman A. Verified Customer Verified Customer

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Solucionaron de una manera rápida y efectiva mi problema, fueron cordiales y comprensivos con lo que necesitaba fueron cordiales y comprensivos con lo que necesitaba More

by danielvega8979 Verified Customer Verified Customer

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Excellent service. Very timely, was given update info, progress during service process.. awesome.. great job😀 Very timely, was given update info, progress during service process.. awesome.. great job😀 More

by Dorothy_Stewart Verified Customer Verified Customer

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Brandon always excel his attention and offer an excellent customer service thanks, very professional as usual, thanks. customer service thanks, very professional as usual, thanks. More

by Ernesto. Verified Customer Verified Customer

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