Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department | Page 18

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,770 Reviews
4.3

2,770 Reviews

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2770 Reviews of Toyota of Hollywood Service Department

December 06, 2025

Dealership Rating
Employee Rating

Toyota of Hollywood is a excellent dealership. They get the job done and you leave a happy person with a great experience. More

by MARIBANKS36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Toyota of Hollywood FL responded

We're so glad to hear you had a wonderful experience at Toyota of Hollywood! Thank you for choosing our team and for sharing your support, Mari!

December 05, 2025

Dealership Rating
Employee Rating

Thanks to Toyota of Hollywood especially to JC for helping me that day. He made sure that my car battery gets replaced as quickly as possible so I would not need to wait for too long. That was aweso More

by paolomshanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JC

Dec 05, 2025

Toyota of Hollywood FL responded

We're glad JC could assist you swiftly! Thank you for choosing Toyota of Hollywood and for sharing your feedback. Safe travels!

December 04, 2025

Dealership Rating
Employee Rating

Muy buena atención al cliente , excelentes vendedores y financistas , muy buenas ofertas incluso para primeros compradores More

by arlenis.garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2025

Toyota of Hollywood FL responded

Gracias por sus amables palabras sobre nuestro equipo de ventas y finanzas, Arlenis. Felicitaciones por su nueva compra y bienvenido a la familia Toyota of Hollywood!

December 04, 2025

Dealership Rating
Employee Rating

Friendly staff efficient I'm able to deal with the service for my vehicle. Thanks More

by BILLKELLYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Toyota of Hollywood FL responded

We couldn't ask for a better review of Toyota of Hollywood. Thanks so much!

December 03, 2025

Dealership Rating
Employee Rating

Brandon Silvestre was excellent. He gets an A++++++ for his help and services. A pleasure to deal with. More

by HHip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon Silvestre

Dec 04, 2025

Toyota of Hollywood FL responded

I'm very glad to hear that Brandon provided excellent help and service, and will pass these kudos along to him. It seems you accidentally selected a low rating, but if there's anything else we can assist you with, please let us know. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

December 03, 2025

Dealership Rating
Employee Rating

I’ve taken my brand new car twice to get serviced since I bought it in September because the brakes keep making an awful noise when I back up. It is now once again making noise and they tell me there’s nothi More

by RZAMORA0106
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Showroom Sales

Dec 03, 2025

Toyota of Hollywood FL responded

I'm so sorry to hear you're still dealing with this frustrating brake noise issue. It's certainly not the level of service we aim to provide. I'd like to investigate further and see how we can better assist you. Would you mind giving me a call at your convenience? Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

December 02, 2025

Dealership Rating
Employee Rating

Everything was good but no license tag cover That would be nice to the icing More

by spri27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Toyota of Hollywood FL responded

Thank you for taking the time to review Toyota of Hollywood! It really means a lot to hear that you're happy.

December 02, 2025

Dealership Rating
Employee Rating

Never had a good experience with their Car Maintenance Services. On multiple occasions, the wait time for a service is unreasonably long. If not for the lifetime warranty of the car battery I purchased fr More

by Yuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 02, 2025

Toyota of Hollywood FL responded

Yuki, we're disappointed to hear about the lengthy wait times you've experienced. We aim for efficient service and it sounds like we missed the mark during your visits. We'd like to discuss this further and see how we can improve your future experiences with us. Please reach out at your earliest convenience. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

November 30, 2025

Dealership Rating
Employee Rating

Everything went outstanding. The team and staff were great. Great experience at all. Ill recommen toyota tof hollywood to any friend and family More

by inmuter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Toyota of Hollywood FL responded

Thank you for your recommendation and for choosing Toyota of Hollywood! We'll see you next time!

November 30, 2025

Dealership Rating
Employee Rating

El asesor del servicio que me estaba atendiendo se fue, no me llamaron para decirme que mi carro estaba listo, pregunté muchas veces y nadie sabía nada, tuve que esperar 3 horas porque no encontraban mi ca More

by MADEVANESSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 01, 2025

Toyota of Hollywood FL responded

Lamento mucho escuchar sobre su experiencia en nuestro taller de servicio. Esto definitivamente no está a la altura de los estándares que nos esforzamos por mantener, especialmente en términos de comunicación con el cliente y limpieza del vehículo entregado. Me gustaría investigar más sobre esta situación para entender lo que ocurrió y cómo podemos mejorar hacia el futuro. Por favor, contácteme directamente para poder asistirle mejor. Gracias, Diana Graterol - Customer Relations Manager - 954-743-3551

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