Toyota of Hollywood Service Department | Page 260

I always receive great service from Dan in the service department he’s very thorough. Thank you Dan! department he’s very thorough. Thank you Dan! More

by IRMYB1 Verified Customer Verified Customer

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It was good my service could have been a little faster when my service was not a hard service when my service was not a hard service More

by PRETTYBLACK272001 Verified Customer Verified Customer

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This dealership is always very professional and listen to customers concerns. The wait is longer than expected but as long as the job is done correctly, it’s a good place customers concerns. The wait is longer than expected but as long as the job is done correctly, it’s a good place More

by QBANCHICA27 Verified Customer Verified Customer

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Communication could be better when picking up your vehicle and follow up calling the customer will be better vehicle and follow up calling the customer will be better More

by PALADREJOHNSON Verified Customer Verified Customer

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Very good attention, speed, excellent service. .. very clear everything at all times in terms of services .. very clear everything at all times in terms of services More

by carlitos suarez Verified Customer Verified Customer

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Great service! Was in and out. Brian took care of me and always exceeds expectations!! Was in and out. Brian took care of me and always exceeds expectations!! More

by ANGELICA G Verified Customer Verified Customer

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All of the Work was ok but they don t found my leak on my left front tire And all the week i havé too put air on m’y tire ! left front tire And all the week i havé too put air on m’y tire ! More

by y.houletoyota Verified Customer Verified Customer

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Hi, Sophia. Except for a few things, it was really good experience. I first want to say that Arian was great, and the car is running exceptionally well. I schedu Except for a few things, it was really good experience. I first want to say that Arian was great, and the car is running exceptionally well. I scheduled the appt with him and he got me in when I was able to make it. As for the few things... first, the odometer reading on the work order / invoice was incorrect. The vehicle odometer reading was 30, 200 when I drove in. The number on the work order was 25, 665. Almost 5,000 miles off. That needs to be corrected. Someone's either not paying attention or just lazy. Also, the front hood was not closed all the way when I received the vehicle. Not a big deal, but I shouldn't have to close the front hood after a mechanic has been working underneath. And, there was grime/grease on the inside door handle area and steering wheel when I got in the car. I know there's great care to keep shoe dirt from getting on the floor rug, but there should be even more care to keep grease/dirt/grime from ending up where the driver will be putting their hands. Would've loved to have given 5 stars, but I guess you can see why I didn't. Hoping the next appt is a little better. More

by GOMACSTER Verified Customer Verified Customer

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Service delivery by the dealer, unmatched, it is more than excellent. The sales personnel are professional, wish anyone in search of customer satisfaction could pay a visit and have an experience than excellent. The sales personnel are professional, wish anyone in search of customer satisfaction could pay a visit and have an experience More

by CRCHIWAURA Verified Customer Verified Customer

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Despite getting an appointment it took 4-5 hours for the dealership to change the oil. Also, the service agent that was assigned to me was no where to be found during my scheduled time and arrived to the de dealership to change the oil. Also, the service agent that was assigned to me was no where to be found during my scheduled time and arrived to the desk 15 mins after the scheduled time. I had also requested a car wash after the oil change which was not done when I came to pickup the car. The only thing that was good was that they offered a ride to my house via Lyft so I did not have to wait the 5 hours at the dealership. More

by malik_haji Verified Customer Verified Customer

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