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Toyota of Hollywood Service Department

Overview Reviews (2768)

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Toyota of Hollywood Service Department

Toyota of Hollywood Service Department | Page 4

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3

2,768 Reviews

Overview Reviews (2768)

4.3

2,768 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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2768 Reviews of Toyota of Hollywood Service Department

March 23, 2026

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Employee Rating

I'm not happy with your service. I have a new Toyota Camry with 13,000 miles on it, and you couldn't change my oil under warranty because my car is registered in Illinois, even thoug I have a new Toyota Camry with 13,000 miles on it, and you couldn't change my oil under warranty because my car is registered in Illinois, even though I've been living in Miami for six months. So, I'll rate your service 0. Terrible customer service. More

by dmytroshramko26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 24, 2026 -

Toyota of Hollywood FL responded

Dmytro, I'm really sorry to hear about your frustrating experience with our service. We aim to provide seamless assistance to all our customers, regardless of where their car is registered. I'd like the opportunity to make things right and ensure your needs are met promptly. Please get in touch so that we can address this issue together. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

March 21, 2026

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Employee Rating

For this dealership is one of the best in usa l ove the bring my car there bring my car there More

by lamoncier

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 23, 2026 -

Toyota of Hollywood FL responded

Thanks so much for the 5-star review of Toyota of Hollywood!

March 21, 2026

Dealership Rating

Employee Rating

Great customer service. They were very helpful and took care of every single detail. I recommend them They were very helpful and took care of every single detail. I recommend them More

by TEQUIALUIS23

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 23, 2026 -

Toyota of Hollywood FL responded

Thank you for the recommendation! We are pleased to hear that our team helped you with every single detail. See you next time at Toyota of Hollywood, Luis!

March 20, 2026

Dealership Rating

Employee Rating

Kelly was very good support to me in help to get me in a car car More

by trecia605

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Finance Department, Showroom Sales

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Mar 20, 2026 -

Toyota of Hollywood FL responded

Thank you for trusting Toyota of Hollywood with your business! We are pleased to hear that Kelly was supportive with your new vehicle.

March 16, 2026

Dealership Rating

Employee Rating

My experience at service center was excellent. Service adviser Brandon answered all my questions concerning my 4-Runner’s 90k recommended service. It was very obvious the dealership is being run v Service adviser Brandon answered all my questions concerning my 4-Runner’s 90k recommended service. It was very obvious the dealership is being run very well. Thank you More

by mercysosa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon - Service Advisor

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Mar 17, 2026 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood and sharing your experience with Brandon! We look forward to helping you with your Toyota 4Runner's future service needs.

March 16, 2026

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Employee Rating

Very professional service agent, setting right expectations and best advice to ensure my vehicle runs well. expectations and best advice to ensure my vehicle runs well. More

by Mr. Tony Juan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 16, 2026 -

Toyota of Hollywood FL responded

Mr. Juan, it's wonderful to hear that our service team made a positive impression on you by setting the right expectations! We look forward to working with you again at Toyota of Hollywood.

March 14, 2026

Dealership Rating

Employee Rating

Hola buenas tardes un servicio muy profesional ayudan por todos los medios de solucionar todo para q te puedas lecar tu carro bendiciones todos los medios de solucionar todo para q te puedas lecar tu carro bendiciones More

by PEREZSANTANAELIBER83

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 16, 2026 -

Toyota of Hollywood FL responded

Gracias por sus comentarios sobre nuestro equipo! Fue un placer ayudarle aquí en Toyota of Hollywood.

March 14, 2026

Dealership Rating

Employee Rating

Isaiah always gets the job done right @ Toyota of Hollywood.. He's kind professional and much more. He's absolutely great! Hollywood.. He's kind professional and much more. He's absolutely great! More

by LATOYIA68

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Isaiah

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Mar 16, 2026 -

Toyota of Hollywood FL responded

Thank you for the excellent review of Isaiah and the team! We appreciate your business and we hope to see you again at Toyota of Hollywood.

March 13, 2026

Dealership Rating

Employee Rating

I have a great experience, the sales person was very professional.i will remand toyota of hollywood to anyone. professional.i will remand toyota of hollywood to anyone. More

by LUNOTTE1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 13, 2026 -

Toyota of Hollywood FL responded

We're so glad to hear you had a great experience with our team! Thank you for recommending Toyota of Hollywood!

March 12, 2026

Dealership Rating

Employee Rating

Everyone provided me with excellent customer service and I was a walk in. Only waited for a few hours but was able to conduct work as usual. I plan on returning for all my maintenance. I was a walk in. Only waited for a few hours but was able to conduct work as usual. I plan on returning for all my maintenance. More

by Howard

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 12, 2026 -

Toyota of Hollywood FL responded

Howard, we're so glad you had a seamless experience at Toyota of Hollywood. We look forward to seeing you for future maintenance needs!