Trace Kennedy
Trace Kennedy at Castle Ford of Michigan City
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Trace Kennedy | Page 3

Finance Manager

Castle Ford of Michigan City

3930 Franklin St
Michigan City, IN 46360

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4.6
27 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

15 yrs, 10 mos

4.6

27 Reviews

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27 Reviews of Trace Kennedy

November 13, 2018

Dealership Rating
Employee Rating

Seeking replacement for 11 year old car needing to retire. I was greeted sincerely . I originally was expecting to purchase a used vehicle due to my budget. Trace listened to my preferences and circumstance More

by TARAKAYAGATHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2018

Castle Ford of Michigan City responded

We appreciate your business and positive review about your experience with us! We hope you’re loving your new car, and please don’t hesitate to reach out for any other needs!

November 04, 2018

Dealership Rating
Employee Rating

Used truck purchase Everyone was VERY helpful and patient and professional with us.Smooth transaction and very time efficient. GREAT experience! Will definitely tell peo More

by Plumber 54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 20, 2018

Castle Ford of Michigan City responded

Thank you for your recommendation! We’re happy to hear about your positive experience during your visit. Please don’t hesitate to reach out with any future needs!

October 25, 2018

Dealership Rating
Employee Rating

Great experience It was a really great experience and communication. They made sure I understood what they were doing with my car and went over and beyond to make sure More

by McKnight, Lakendra 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sharon Barozzini, Milt Dabagia, Terry Morse, Blake Klimasara , Mark Artibey, Chris Bellamy, Andrew Dorgan, Nick Watkins, Kyle Wheeler

Nov 20, 2018

Castle Ford of Michigan City responded

Thank you for your recommendation! We’re happy to hear about your positive experience during your visit. Please don’t hesitate to reach out with any future needs!

October 15, 2018

Dealership Rating

experience I arrived at 7:35am for an oil change appt. I had at 8am, I sat in the waiting area for almost 2 hours before my car was ready. The service dept. More

by douglas1035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 17, 2018

Castle Ford of Michigan City responded

Douglas, we understand your frustration and apologize for any time issues that had arisen. Please don't hesitate to reach out to Mark Artibey at martibey@castleguy.com if you would like to discuss your situation further.

Oct 17, 2018

Castle Ford of Michigan City responded

We are very concerned about your review and would like to find out more about what happened. Please reach out to Mark Artibey at martibey@castleguy.com if at your earliest convenience so we are able to assist you further.

October 15, 2018

Dealership Rating
Employee Rating

Displeased I bought a vehicle from Trace within day 2 I had to have the muffler repaired and when doing so the mechanic showed me all the rust inside the fender More

by Nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Ron Gale

Oct 17, 2018

Castle Ford of Michigan City responded

Nikki, we are very concerned about your experience and would like to learn more about what happened during your time with us. Please reach out to Mark Artibey at martibey@castleguy.com at your earliest convenience so we are able to assist you further.

October 14, 2018

Dealership Rating
Employee Rating

Good dealer great prices. Great expertise and expericne. Honest and got a great deal. Trace was Great to work with and would recomend him to anyone lookijg to buy new or used. More

by Sd8701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 15, 2018

Castle Ford of Michigan City responded

We're happy to hear that Trace was able to find you a great deal and create a great car buying experience during your time with us! We appreciate your recommendation, and we're looking forward to assisting you with any future needs!

October 13, 2018

Dealership Rating
Employee Rating

Great experience Very good experience with Trace. Found the right escape, great deal, great staff. Would recommend all my friends and family to this dealership. Thank More

by Frances D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Artibey

Oct 15, 2018

Castle Ford of Michigan City responded

Frances, we're happy to hear that Trace was able to help you find the perfect Escape for your needs! Thank you for your recommendation, and we're looking forward to assisting you with any future needs!

3

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