Tracey Saura | Page 17

I took my car in for service and went to visit Tracey. She started talking to me about the new Chevy Cruze but after going to the lot and looking at them I decided I liked the Malibu much better. Tracey She started talking to me about the new Chevy Cruze but after going to the lot and looking at them I decided I liked the Malibu much better. Tracey was very honest and explained how much better I would like the Malibu and she was correct. I have dealt with Tracey for my last 2-3 cars. She is always very friendly, professional and warm. She makes you feel so comfortable when dealing with her. She is a great asset to your dealership. Thanks Tracey for doing such a great job. I will always deal with Tracey when looking for a car. Judy Frye More

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This is the third car 2012 Camaro my wife and I have purchased from Tracey and probably won't be the last. I am an impatient person but Dave Gill Chevy and Tracey can get you in and out with a new car purchased from Tracey and probably won't be the last. I am an impatient person but Dave Gill Chevy and Tracey can get you in and out with a new car quickly. More

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My wife and I would highly recommend Dave Gill Chevrolet to anyone interested in a Chevrolet. This is our 2nd purchase of a vehicle from Dave Gill. When you visit the dealership you feel like you have kn to anyone interested in a Chevrolet. This is our 2nd purchase of a vehicle from Dave Gill. When you visit the dealership you feel like you have known the dealership for a long, long time. The employees were friendly, courteous, knowledgeable and were not aggressive or non-caring. The sales person we consulted with Mrs Tracey Laura was courteous, kind, friendly and went out of her way to make us comfortble. She had the KSA's (knowledge, skills and ability) to tell us all about the vehicle we were looking for. We tried two and settled on the Chevy Cruze. We knew it was the right car for us immediately. Mrs Laura than explained all the mechanical workings of the auto. We than went in and completed the deal. We than were given over to Mr. Don Rioux the finance manager, who really explained the sales contract. Than our new vehicle was filled with gas and Mrs Laura came out an explained the dash control panel and waited whle we were connected with On-Star and than my wife and I left happy with the new vehicle and the way Dave Gill and his employees treated us. It is too bad that not all business serve their customers like Dave Gill did. Keep up the customer first in your business and you will get and retain many customers. More

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TRACEY WAS A GREAT PERSON TO WORK WITH. I HAD BEEN OVER TO RICART LOOKING FOR A CAR AND THE DEALER I HAD JUST WASNT TRYING TO GET ME INTO ANYTHING HE DIDNT SEEM TO CARE ABOUT MAKING A SALE. WHEN I MET TRAC TO RICART LOOKING FOR A CAR AND THE DEALER I HAD JUST WASNT TRYING TO GET ME INTO ANYTHING HE DIDNT SEEM TO CARE ABOUT MAKING A SALE. WHEN I MET TRACEY OVER THE PHONE I WAS TRULY EXCITED ABOUT BUYING A VEHICLE. SHE WAS VERY FRIENDLY AND HELPFUL. SHE REALLY CARED ABOUT MAKING A SALE. THE ONLY ISSUE I HAD, WHEN I CALLED HER TO TELL HER ABOUT A PROBLEM WITH MY VEHICLE, SHE SAID SHE WOULD CONTACT ME AND SHE NEVER DID, I HAD TO CONTACT THE SERVICE MANAGER..HE ALSO TOOK GREAT CARE OF ME. I AM TRULY IMPRESSED WITH DAVE GILL CHEVROLET!! I WOULD DEFINITELY RECOMMEND THEM TO ALL MY FAMILY AND FRIENDS. More

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Walked into the dealership and Tracy Saura greeted my son and I immediately. We wanted to talk about our options of turning in my Soltice. I had received a letter in the mail saying they needed Soltice. My s and I immediately. We wanted to talk about our options of turning in my Soltice. I had received a letter in the mail saying they needed Soltice. My son came along to make sure no one strong-armed me. Tracie instantly said she had several options, so we sat down. She went over all the options, gave me the blue book value which was higher than my payoff, and met the $1000 which the advertisement said. Which we realized later, was not from Dave Gill but a competitor, she and the finance gentleman, and the closer never blinked about that, just honored the offer. I ended up using the extra money to put down on a brand new Camero and I love it. The process was completely smooth and the atmosphere extrememly friendly. Oh and my son, he ended up liking Tracy so much and the way she handled the entire sale, he is now planning on buying a Camero from her too! When I picked up the car, Tracy spent time with me in the car explaining how every thing worked, she setup my OnStar and synced my smartphone with the Camaro to provide hands-free talking. She was wonderful.....a great experience! More

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Tracey Saura was very helpful, patient and knowledgable during the several visits and phone conversations leading to my buying decision. I would strognly recommend her to a friend. The others I met were during the several visits and phone conversations leading to my buying decision. I would strognly recommend her to a friend. The others I met were equally fine representatives of the Dave Gill operation. More

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We bought our pickup truck at Dave Gill Chevrolet several years ago and because the service has been so outstanding we decided to go back to the dealership and buy a new Equinox. Although we were there for s years ago and because the service has been so outstanding we decided to go back to the dealership and buy a new Equinox. Although we were there for several hours on a Monday evening that is not a negative comment because we greatly appreciate the amount of time that the whole team spent with us. The Dave Gill team was involved in test driving and selecting the right vehicle for us and also the negotiation of possible trade-ins and financing options. We greatly appreciate how thorough and comprehensive the team was in helping us figure out all the "bells and whistles" on the Equinox. We drove the new Equinox all over Central Ohio today and love it, love it, love it!!! We are looking forward to future sales at Dave Gill. Thanks! -Mary Howe More

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We worked with Tracey Saura on the purchase of our new Silverado and she was fantastic! She made everything run smoothly and couldn't have asked for better service! Also want to mention that we have NEV Silverado and she was fantastic! She made everything run smoothly and couldn't have asked for better service! Also want to mention that we have NEVER had such a quick experience when signing/finalizing all the paperwork! We are thrilled with the customer service we received. More

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I am a first time car buyer and had THE best experience at Dave Gill with Tracey Saura. She made sure I got what I wanted in my car at the price I wanted. She went above and beyond to make sure I was hap at Dave Gill with Tracey Saura. She made sure I got what I wanted in my car at the price I wanted. She went above and beyond to make sure I was happy, even after I signed the papers. I would recommend the dealership and her as the sales person to everyone I know! Thank you! More

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Tracey was very smart about the details of the car - helped us with all the questions we had - helped us get discount - was very knowledgeable about all matters pertaining to the purchase of our car - h helped us with all the questions we had - helped us get discount - was very knowledgeable about all matters pertaining to the purchase of our car - had pleasing personality - we gave her card to several friends - what else could a person ask for in a sales person? More

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