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Traci Amor
Traci Amor at Honda of Gladstone

Traci Amor | Page 9

Customer Satisfaction

Honda of Gladstone

19400 SE McLoughlin Blvd
Gladstone, OR 97027

4.6
131 Reviews
4.6

131 Reviews

Write a Review

131 Reviews of Traci Amor

September 18, 2024

Dealership Rating
Employee Rating

I’m just saying that if was the only reason I would go there again More

by Vinadamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Covert , Angel

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Sep 19, 2024

Honda of Gladstone responded

Thank you for reviewing Swickard Honda! We hope to see you again down the road!

September 15, 2024

Dealership Rating
Employee Rating

Want to thank Aiden and Swickard for a great experience. Aiden worked hard to get us a great deal on the car we wanted. Thank you Aiden! More

by fhernandez5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Covert , Aiden

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Sep 16, 2024

Honda of Gladstone responded

We're delighted to hear that Aiden provided you with a great car-buying experience at Swickard Honda. Thanks for trusting us with your business!

September 15, 2024

Dealership Rating
Employee Rating

The staff is always friendly and knowledgeable! They provide excellent service and go above and beyond. More

by austaarndt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Covert

Print
Sep 16, 2024

Honda of Gladstone responded

We're delighted to hear that our team at Swickard Honda provided you with excellent service! Thanks for the kind words and support.

September 15, 2024

Dealership Rating
Employee Rating

Impressed with customer service and quick turn around time. Detail of service and recommendation of other services was easy to understand. More

by akhamkhosy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Covert

Print
Sep 16, 2024

Honda of Gladstone responded

We're delighted to hear you were impressed with our customer service and efficiency at Swickard Honda. Thanks for the kind words!

September 13, 2024

Dealership Rating
Employee Rating

Every individual I interacted with was very courteous, they got my car in for repairs right away, and even provided me a courtesy ride to and from my home. More

by sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Covert

Print
Sep 16, 2024

Honda of Gladstone responded

We're delighted to hear that our team at Swickard Honda provided you with prompt and courteous service, Sarah. Thank you for sharing your positive experience!

September 05, 2024

Dealership Rating
Employee Rating

Swift and efficient that is what I would highlight at this time. And also accommodating. More

by kiriama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Covert , Claire

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Sep 05, 2024

Honda of Gladstone responded

We are so happy that our Swickard Honda team delivered an excellent experience. Thank you, Kiriama!

August 27, 2024

Dealership Rating
Employee Rating

Service department clerk Kasey was very condescending when I asked questions. I eas taken back by it. More

by HondaParent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Taylor Covert

Print
Aug 27, 2024

Honda of Gladstone responded

We apologize for your experience with our service department. It's important to us that all customers feel respected and valued, so while your feedback is appreciated, it is concerning. Your comments will be relayed to the Service management team, and this issue will be dealt with internally. So that we can gain a better insight into your experience, please contact me at the email address below with your full name and contact number. Also, when you contact me, please reference the name "Honda Parent" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 26, 2024

Dealership Rating
Employee Rating

I had a great experience when taking my car in for service. The staff are friendly and professional, and the service was punctual and expedient! More

by lorarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Covert

Print
Aug 26, 2024

Honda of Gladstone responded

We're delighted to hear you had a great experience with our friendly and professional team at Swickard Honda. Thanks for the kind words!

August 16, 2024

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Employee Rating

Fantastic work and fast didn’t wait long for the job to be completed as promised More

by Kingdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Covert

Print
Aug 19, 2024

Honda of Gladstone responded

Thank you for your positive review of Swickard Honda, Kingdan! We are thrilled that your service experience was quick and satisfactory.

August 13, 2024

Dealership Rating
Employee Rating

Communicates well. Had a very long wait prior to being offered a courtesy car.Would like to have had that happen sooner. More

by njpattin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Covert

Print
Aug 13, 2024

Honda of Gladstone responded

Thanks for your review and feedback. We appreciate the compliment on our communication and will work to improve wait times at Swickard Honda. Safe travels from all of us!

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